The first difficulties can begin even at the stage of the game launcher. If the launcher crashes after launch, you will need to configure it correctly.
- Delete the Updates and Wargaming.net folders from the Windows system folders: XP C:\Documents and Settings\UseName\Local Settings\temp, Vista and Win 7 C:\Users\UserName\AppData\Local\Temp
- We start the launcher again, specifying port 6881 and using a torrent connection.
- Add the game to the firewall and antivirus exceptions (if you use a standard firewall, this is done directly in the launcher settings).
Launcher hangs, gear is spinning
If you see a similar picture, try the following steps:
Game crashes after pressing "Play"
Launcher started normally, but when you click the "Play" button, it does not start or the game client itself crashes? The following options are possible.
System requirements do not match
Although WoT does well on older PCs, there are minimum requirements without which the game will not run. Only a computer upgrade will help.
Wrong graphics settings
Crashes are possible if you used graphics settings higher than the computer can "pull". Difficulties can begin both during the battle and at the very start of the game.
For a solution, choose more modest graphics settings, starting with the recommended settings.
Rights and Compatibility Issues
Security systems in new operating systems (from Vista and newer) do not always give games a comfortable environment to run. Try running Tanki as administrator and in compatibility mode.
- Right-click on the WoT shortcut and select "Properties".
- Go to the "Compatibility" tab.
- We set the level of rights and check the various compatibility modes.
Video card drivers not working
To run the game correctly and ensure good performance, be sure to take care of installing drivers for your video card.
- Visit the NVIDIA or AMD/ATI website to find a driver for your device.
- Select your video card model from the list on the site.
- Download the full installer (we do not recommend using the update).
- Install drivers.
Missing Windows system components
For the correct operation of Tanks, a lot of auxiliary programs are required. If they are not on the computer, World of Tanks will not start. Let's briefly go through the components necessary for launching.link).
individual case
If all the above recommendations did not help, you should contact the Wargaming.net support forum to resolve the issue. To get an accurate decision, be as informative as possible when making an application.
- PC configuration;
- under what circumstances the game crashes;
- what have already been tried to solve;
We hope that these methods will allow you to solve the issue of the client crash, and help you enjoy the game of Tanks to the fullest. If none of this helped, try deleting and re-writing, or write in the comments, we will try to help you.
The World of Tanks project has found many fans around the world, but many of us sometimes have a problem - World of Tanks does not start. Let's try to figure out what can cause this phenomenon and how to solve this problem. I will make a reservation right away - it is understood that your computer is fully consistent system requirements for this game, the Windows operating system is installed on it, as well as the latest drivers for motherboard, video cards and other equipment.
Two main types of problems can be distinguished - the game launcher does not start and the client itself does not start. Let's look at each of them.
Problem: when launching WOTLauncher, the message “Critical error. Failed to install updates. The application cannot be continued. Detailed information is available in the log file."
Solution :
1) delete the wargaming.net folder located along the path C:\Users\UserName\AppData\Local\Temp (for operating Windows systems 7 and Vista) or C:\Documents and Settings\UseName\Local Settings\temp (for Windows XP),
2) delete the Updates folder from the root directory of the game;
3) restart the launcher and specifying the port number 6881 in the settings, allow it to use torrent sessions.
Problem: the World of Tanks launcher does not start, while the gear icon is constantly spinning.
Solution #1: Reset your Internet Explorer browser settings;
Solution #2: Update your Java and Adobe Flash software to the latest version available from the software manufacturer's website;
Solution #3: Try reinstalling Internet Explorer.
Problem: The launcher starts and immediately disappears.
Solution: Try reinstalling Internet Explorer.
Problem: when starting the launcher, the message “An unhandled exception is occurred. The application will be restarted".
Solution: Uninstall "Microsoft Visual C++" components from your PC, then reinstall them from the official website in the following order: Version 2010, then version 2008 (for 86-bit systems) or SP1 version 2008, then version 2010 (for 64-bit systems) ).
Problem: The launcher has loaded, but the Play button is greyed out.
Solution: Try reinstalling Internet Explorer.
Problem: The launcher loaded, but the status bar says "Updating bootloader: Checking for updates."
Solution: Try resetting your DNS settings.
Now let's move on to cases when World of Tanks does not start at the level of the game client. In most cases, the problem is in outdated drivers, however, since we decided at the beginning of the article that with software we are all right, then you can fix the problem in one of the following ways: - try adding the game folder to the trusted area of your antivirus software; - using programs that come with video cards, reset their settings to their original value; - try to "roll back" the DirectX version to version 10.0.
The next part of the text is for those who want to run World of Tanks on other operating systems. If you have Linux, then you cannot do without the wine program version 1.6 or higher - a native client for this OS family has not yet been created. The same applies to computers with MacOS - but for them there is a ported game client that can be downloaded from any torrent.
In general, the World of Tanks game is distinguished from many others by a well-organized support service and forum. So if you didn’t find a solution in this article, then try to contact the official website of the project with an indication of your own problem or study the corresponding forum thread - there will surely be the information you need.
what to do if the client world of tanks crashes I press play. I press play, a white screen appears and crashes
- What does this error look like:
When you start the game, you immediately get a "white" screen, after which the game closes.
Also, after selecting a server, during the "loading" splash screen, you get a white screen and then the game closes.Here are different versions of how to solve this problem:
1. Check if the drivers for the video card are installed.2. Another way for Vista:
You need to disable User Account Control (User Accaunt Control), as it blocks updating the application files. To do this, go to the Control Panel =gt; User accounts =gt; Enable or disable User Account Control (UAC) =gt; We remove the checkbox. After that, you need to restart your computer.3. A white screen appears when loading the game if there are not enough system resources. You need to increase the swap file.
4. White screen is due to antivirus or firewall. If you turn them off, then the game will probably work.
Note: if you have Kaspersky Anti-Virus installed on your computer, disable it before entering the game.5. In Windows 7, it can help to run the game as Administrator (right-click on the game's shortcut and select "Run as administrator").
6. A white screen may appear if you have a resolution higher than what is available on your screen. Go into settings at startup and try setting the minimum requirements to start with.
- Problem signature:
Issue Event Name: APPCRASH
Application Name: worldoftanks.exe
Application version: 0.9.15.0
Application timestamp: 575ebbf5
Fault Module Name: worldoftanks.exe
Module version with error: 0.9.15.0
Failed module timestamp: 575ebbf5
Exception code: c0000005
Exception Offset: 00938c67
OS version: 6.1.7601.2.1.0.256.1
Language code: 1049
Additional information 1:0a9e
Additional information 2:
Additional Information 3:0a9e
Additional information 4:0a9e372d3b4ad19135b953a78882e789 - I had such a bullshit
you have to cut down the computer and sleep, wake up and you can play calmly !!! - User has launched client. Executable: worldoftanks.exe
stop. Reason: user started game; Code: 0x01000004
what to do with it? - try reinstalling the client
- https://ru.wargaming.net/support/kb/articles/844
I advise everyone helped me - Why does the game crash after the hangar update?
- Possible mistakes:
- The client is not installed correctly
— Viruses
- old clientWell, in general, today there are technical works, and automatic updating of the client.
If the next day will be the same error, then try to reinstall the client. - the client enters the game, a white screen pops up and immediately turns off
- I, too, on the laptop after updating the hangar crashes and closes
what to do if the client world of tanks crashes I press play. I press play, a white screen appears and crashes and got the best answer
Answer from Dasha Potemkina[newbie]
What does this error look like:
When you start the game, you immediately get a "white" screen, after which the game closes.
Also, after selecting a server, during the "loading" splash screen, you get a white screen and then the game closes.
Here are different versions of how to solve this problem:
1. Check if the drivers for the video card are installed.
2. Another way for Vista:
You need to disable "User Accaunt Control", as it blocks updating the application files. To do this, go to Control Panel => User Accounts => Enable or disable User Account Control (UAC) => Remove the checkbox. After that, you need to restart your computer.
3. A white screen appears when loading the game if there are not enough system resources. You need to increase the swap file.
4. White screen is due to antivirus or firewall. If you turn them off, then the game will probably work.
Note: if you have Kaspersky antivirus installed on your computer, disable it before entering the game.
5. In Windows 7, it can help to run the game as Administrator (right-click on the game's shortcut and select "Run as administrator").
6. A white screen may appear if you have a resolution higher than what is available on your screen. Go into settings at startup and try setting the minimum requirements to start with.
Answer from Vladimir Kudinov[guru]
try reinstalling the client
Answer from Vera Stan[expert]
Possible mistakes:
- The client is not installed correctly
- Viruses
- Old client
Well, in general, today there are technical works, and automatic updating of the client.
If the next day will be the same error, then try to reinstall the client.
Answer from Alexey Laryushkin[newbie]
the client enters the game, a white screen pops up and immediately turns off
Answer from Alex Mercer[newbie]
I had such a bullshit
you have to cut down the computer and sleep, wake up and you can play calmly !!!
Answer from Olenka[newbie]
Why does the game crash after the hangar update?
Answer from 1 1
[newbie]
I, too, on the laptop after updating the hangar crashes and closes
Answer from Den Zinchenko[newbie]
User has launched client. Executable: worldoftanks.exe
stop. Reason: user started game; Code: 0x01000004
what to do with it?
Answer from Nekit Ivanov[newbie]
I advise everyone helped me
Answer from Alexei.....[newbie]
Problem signature:
Issue Event Name: APPCRASH
Application Name: worldoftanks.exe
Application version: 0.9.15.0
Application timestamp: 575ebbf5
Fault Module Name: worldoftanks.exe
Module version with error: 0.9.15.0
Failed module timestamp: 575ebbf5
Exception code: c0000005
Exception Offset: 00938c67
OS version: 6.1.7601.2.1.0.256.1
Language code: 1049
Additional information 1:0a9e
Additional information 2:
Additional Information 3:0a9e
Additional information 4:0a9e372d3b4ad19135b953a78882e789