are excellent smartphones that have dominated the top rankings for a long time since their release.
We love these flagships for their gorgeous screens, great build quality and amazing cameras.
However, no smartphone is perfect, and samsung galaxy The S7 is no different. Common problems range from minor quirks to catastrophic hardware failures. You are not alone if you are facing any issues, many Galaxy S7 and S7 Edge owners have reported similar issues multiple times.
In this guide, we will take a look at the most common Samsung Galaxy S7 problems and what we can do to fix them.
Galaxy S7: Crooked or crackling sound
One of the most common Samsung Galaxy S7 and S7 Edge problems is crackling or distorted sound. There can be several reasons for this, so you should carefully go through the list to make sure that you have found a solution to the problem.
If you're trying to play music from your Galaxy S7's speakers after getting your phone a little wet, chances are the speakers will need to dry first. Yes, the Galaxy S7 is waterproof, but wet speakers will distort the sound during playback.
Double check your speaker grilles after your phone is dry to make sure there isn't any debris that could be affecting the sound.
Last but not least, a software bug can cause the sound of your Samsung Galaxy S7 to be distorted.
Go to Settings - Sound and Vibration, then scroll down to the Sound Quality and Effects section. Here you can try toggling UHQ Upscaler to Off, this solution will help you to reset your audio settings.
From this menu, you can select "Adapte Sound", which offers you to set up a custom EQ for your headphones, providing better sounding audio.
MicroSD card pop-up notifications
One of the most annoying Galaxy S7 and Galaxy S7 Edgt glitches is the microSD card pop-up warning, and this notification appears again and again, whether you turn it off or remove the memory card, it doesn’t matter.
Some users experience this problem only after rebooting their smartphone, others see it more often. You can obviously just skip the notification each time, but that's not a very good solution in the long run.
The easiest solution to this problem is to perform a system update, which is the most likely to fix the error. Some users have reported fixing the update issue. software smartphone.
If the problem is not solved by a software update, or new updates are not available, you can try formatting the memory card. Be sure to back up the contents of the card first, as formatting will erase all data on it.
In order to erase only the MicroSD card and nothing else, go to Settings - Device maintenance - Memory, then click on the three dots in the upper right corner, go to Memory settings - SD card - Format.
If the problem does not hide its ugly head, contact technical support Samsung, they may offer you the right to replace the device.
Galaxy S7 green screen of death
If your screen is lit in green, you are not alone. A small amount of Samsung phones Galaxy S7 and S7 Edge are facing this issue. The screen just lights up and stays green.
The problem appears, as a rule (not without exceptions), when the Always-On Display feature is enabled. The green screen passes with switching to the lock screen. In some cases, the green screen appears on unlocked devices as well, in other cases the screen works fine after the device is unlocked.
If the screen turns green, the display is likely to be defective and should be replaced. Contact Samsung as soon as possible to begin the recovery process. Some users have found that hard resetting the phone by pressing and holding the power and volume down buttons can fix the green screen issue, but only temporarily.
Another solution you can try is to go to the AMOLED settings and try a different mode.
Go to Settings - Display - Screen Mode and select AMOLED Photo or Basic to see how it affects your problem. This solution also helps with green and purple stripes on the screen.
Galaxy S7 not responding with black screen
Some Samsung Galaxy S7 users have reported a "black screen of death" in which the smartphone continues to function but does not wake up, regardless of the buttons pressed. The music will continue to play, the indicator of incoming notifications will continue to flash, but there is no way to wake up the smartphone.
The temporary fix requires a hard reset, which is accomplished by holding the power button and the volume down button at the same time for 10 seconds. This combination will force the smartphone to reboot. If a hard reset doesn't work, you can try starting your Galaxy S7 in safe mode.
Here's how to get into Samsung Galaxy S7 Safe Mode:
Hold down the power button until the Samsung Galaxy logo appears;
Simultaneously release the power button and press (hold) the volume key down;
Keep the volume down key pressed until the device boots up completely. You will know that the smartphone has entered safe mode when you see "Safe Mode" in the lower left corner of the screen;
If your phone is no longer experiencing black screen issues again, it means that one of the apps you are downloading is causing the problem. Look back at recent changes to see if you've recently installed apps that could be causing the problem, then uninstall it. It is also worth checking for updated versions of installed applications, perhaps the error has been fixed by the developer.
As a last resort, you can try resetting your phone via the recovery menu. Please note that a factory reset will erase all information on your phone, so make sure you back up your photos, documents, and music before continuing.
Here's how to perform a factory reset Samsung settings Galaxy S7:
Turn off your phone;
Press and hold the Home keys and volume up, and then press and hold the Power button;
Release the power button when you see the Galaxy S7 logo;
After you see the Android logo, you can release all buttons. Your phone is in emergency recovery mode where you can select "Factory Reset" by using the volume up and down keys. When the Factory Reset section is highlighted, press the Power button to start the process.
Wifi keeps dropping out
This is a very problematic bug, but some users have recommended turning off Bluetooth in order to get a more stable Wi-Fi signal. This is not a perfect solution, but in order to fix this problem, you will have to contact Samsung for a software update. Be sure to check Settings - Software Update to see if there are updates available.
Also, you could try resetting your network settings. To do this, go to Settings - General Management - Reset - Reset network settings - Reset settings.
If this does not solve the problem, check if there is a firmware update for your router. There are various methods to update the firmware of the router, please refer to the user manual.
Camera glitches
The Samsung Galaxy S7 and S7 Edge are equipped with great cameras, but that doesn't mean anything if you can't get the camera up and running. Users have reported that the camera app crashes with a "Warning: Camera Failed" notification.
The easiest solution is to simply restart your smartphone, which may solve the problem. If the reboot did not get rid of the error, try clearing the cache of the camera app. You can do this by going to Settings - Applications - Application Manager, and there find the application "Camera" (Camera). Then click "Memory" and you will see options like "Wipe Data" or "Clear Cache". Select Clear Cache, then check if this solution solved the camera problem.
If the problem persists, there is another solution you can try. Some users reported that Smart Stay, Samsung function, which uses the front camera to see if you're looking at the screen, conflicts with the back camera. You can try turning off Smart Stay by going to Settings - Display and "Turn off Smart Stay".
Cracked camera glass?
This is one of the few major hardware issues we've seen in reports about the Samsung Galaxy S7 and S7 Edge. Some users reported that the main camera glass was breaking for no apparent reason.
So far, we have not received a definitive answer from Samsung as to whether the broken glass of the main camera is a manufacturing defect. We recommend that users who have been affected by broken camera glass send their smartphones back so that the manufacturer can trace the cause of the problem and fix it.
This is a frustrating decision for owners of expensive smartphones, as they are forced to go without a phone for several days while they are analyzed and repaired. Unfortunately, there are not many users who can afford it.
Short battery life
While the Galaxy S7 and S7 Edge have larger batteries than their predecessors, some users complain about poor timing battery life. Luckily, Android offers a reliable battery management app that can help fix some issues.
The first thing you should do is go to Settings - Device Management - Battery. Here you can see a graph of battery consumption, as well as a list of applications and services that consume the most energy.
Your phone's screen should consume the most power during the day, so if you see an app that consumes more power than the screen, the app is malfunctioning. Try uninstalling the power hungry app to see if your phone's battery life improves.
The next thing you can do to maximize your battery life is to disable some of Samsung's default services like Always-On Display. Go to Settings - Display and disable Always-On Display.
Another solution you can try is to lower the screen brightness and set a smaller screen timeout. Go to Settings - Display and turn down the default brightness and reduce the screen timeout to 1 minute or 30 seconds.
Alarm clock doesn't ring
Some Galaxy S7 users are reporting that their alarms are not ringing. Most of these reports seem to come from users using the Alarm Clock app third party manufacturers. One reason for this could be Android's overly aggressive battery management called Doze.
In order to check if Doze is causing your problems, try using the application samsung watch default. If the built-in alarm clock is ringing, then your alarm clock app is most likely disabled by Android Doze.
To turn off the Doze function, go to Settings - Device maintenance - Battery - Battery usage - Advanced - Optimize battery usage, and there find the alarm clock application and set it to "Do not use battery optimization".
Power and volume buttons not working
This is a pretty serious issue, but a simple reboot will usually fix any issues with buttons not working. You can force your Samsung Galaxy S7 and Galaxy S7 Edge to reboot by holding the Power and Home button. If this does not work, the problem becomes serious, your phone should be returned to Samsung.
Overheat
There can be several reasons for your Samsung Galaxy S7 to overheat. If your phone gets too hot to the touch while it's charging, the built-in fast charging technology may be the culprit.
And while fast charging is great for getting as much power as possible in a short period of time, it heats up the phone thoroughly. If you are not in a hurry to charge your smartphone before going to work, you can turn off fast charging by going to Settings - Device Maintenance - Battery - Advanced settings and "Turn off fast charging".
If your phone gets warm when you're not charging it, it could be an app that's feeding load in the background. You can see the presence of power-hungry apps in Settings - Device Maintenance - Battery.
You can also optimize all your apps to improve battery life by going to Settings - Device Maintenance - Battery - Battery Usage - Advanced - Optimize battery usage. Select "All Apps" and your smartphone should show the best battery life.
As a last resort, you can wipe the Galaxy S7 cache partition in recovery mode:
Turn off your smartphone;
Press and hold the Home and Volume Up buttons, and then press and hold the Power button;
Release the power button when you see the Galaxy S7 logo;
After you see the Android logo, you can release all buttons. Your phone is now in recovery mode where you can select "Wipe Cache Partition" using the volume up and down buttons. Once Wipe Cache Partition is highlighted, press the Power button to start the process.
Poor performance
If your Samsung Galaxy S7 is running slower than before, there are several ways to speed it up again. One of the main reasons for smartphone slowdown is Samsung's TouchWiz interface, which includes features like Upday/Flipboard Briefing. And while it's nice to have a live news feed on your home screen, it does require a significant amount of processing power.
To disable Flipboard Briefing, press and hold anywhere on the screen, or simply use the pinch gesture. Go to the Flipboard Briefing screen, which is usually on the far left. Cancel it by unchecking the box at the top and Flipboard will disappear from the home screen.
You can also try downloading a third party launcher that will give you more options than TouchWiz. We like Nova Launcher for its endless customization and high performance.
In order to make your smartphone even faster, you can speed up the animation system, or even disable it altogether. To do this, go to Settings - About device - Software information, then tap on the build number 7 times to unlock the developer menu.
Now in the Settings app, you'll find a new option at the bottom called Developer Settings. Scroll through the entire list to the Animation section, where you will see options for changing windows, transitions, and animation duration/weight. Set the options to "x5" or "Animation Off" to save a few precious milliseconds when navigating your phone.
So, you, or rather your phone, do not have enough memory. This, unlike the human one, is solved, only you need to find out all the nuances of why this happens and what to do next.
Therefore, I foresee that this entry will not work out small (although I am writing with optimization), but having familiarized myself with all aspects of why there is always not enough free space in the memory of an android device when downloading applications or updating, it should be enough in the future.
More than once I received a letter like downloading an application, and the android writes not enough memory, although there is memory.
This is not the fault of the phone, but the android OS, or rather the developers. The bottom line is that the system determines the general available memory, and it, in turn, is divided into specific categories.
ATTENTION: here you must remember that in some versions of android, in the memory where files (documents, music, videos) are stored, you cannot install applications and vice versa.
I think already from this one sentence above it becomes clear why the android writes that there is no free memory, when it is - you see it.
In order to have fewer questions in the future, I recommend remembering what four folders are for.
The system files are stored in the “system” folder (there is nothing for you to do there), the cache or temporary files are stored in the “cache” (you can clean the contents - the memory will definitely increase).
Programs are installed in the “data” folder and system settings are saved. The fourth folder is “Sdcard”, which stores music, photos, videos, and more.
Let's stop a little on the "Sdcrad" folder. Usually it is stored in the internal memory of the device, but if you insert a USB flash drive, it will move to it.
IMPORTANT: Android allocates a certain amount of memory for each folder (section). So, if the “data” folder is completely filled, and even 6 GB of free space remains in “Sdcrad”, you will not be able to download and install applications alone, but you will see that there is free memory.
That is why your android writes insufficient memory space, although you noticed that there is memory, and there is no way to increase the memory of the “data” folder due to “Sdcrad” (hacker manipulations are possible). What to do then? There is a solution. Let's consider.
Do you know that there is a trick that turns a flash drive (memory card) into internal memory phone -
What to do if the android constantly writes there is no memory although there is enough free
The first option suggests itself - just remove unnecessary applications, if any - it is known that almost everyone has five of them.
Option two: if there is, and if not, then purchase a USB flash drive and transfer installed applications to it - accordingly, the internal space will be freed up.
Option three: make the default location for installing and storing applications not internal memory, but a USB flash drive.
Advanced option: expand the memory, only this will require root rights, then install the "Link2SD" program.
That's only if your android 5.0 and above get root rights is not as easy as in older versions and even risky, so as not to get a "brick".
What to do if the android phone writes not enough free space - my story
I have been a Samsung Galaxy owner for a long time. Until now I couldn't complain, but recently there was a message saying that the app can't be updated because the phone doesn't have enough space for the process.
All applications are installed by default in the built-in memory of the phone.
In most owners, it is small - only recently it has begun to appear much more in devices.
The development of mobile software has led to a situation where it has become normal that programs have tens of megabytes, and some of them are close to 100 MB.
There are games that have more than 1 GB, but in their case, additional files of the application itself are placed on a USB flash drive.
Each manufacturer can customize the system to their own version. If it is not possible to transfer the application to the sd card, it is worth looking for a program that will offer such a function.
How much free space is not enough
My problems started when I only had 250 MB free. Theoretically, this should be enough, but to update the Facebook application, this amount was not enough.
Other apps didn't report the issue, but it was only a matter of time before it got delayed.
How to get more memory
The easiest way to remove applications that are not in use. It started with this, but still the available memory did not make a good impression.
At this point, I decided to take the opportunity to reschedule installed applications to a memory card (android 4 has a built-in function and you do not need to install anything).
What applications are installed on the memory card
When deciding which applications to move to a memory card, you should always ask yourself how often they are used and under what circumstances.
In my case, the games were the least important, so I decided to move them to a flash drive, based on the assumption that programs are more important to me.
Move apps to memory card
Moving applications to a flash drive with a built-in one is very simple. Just go to the application settings and select the option to transfer to the card.
After a few seconds or a few minutes of waiting, the programs will be moved.
In general, the problem of a small amount of memory in the phone affects every user sooner or later.
The best solution to this situation is to get rid of applications that are still not used, and move rarely used ones to a less strategic sd card.
Over time, the problem I have described may become larger as applications become more complex and take up more and more space.
Thus, when replacing a phone, attention should be paid to the available memory of the phone, its division, and whether a memory card can be used. That's all, and who wants more. Good luck.
This is the question we received from one of the users of our site Alexey. He writes that when downloading an application from Google Play Market error: "Could not load the application. There is not enough space in the device's memory." At the same time, there is plenty of memory space - at least a few gigabytes, while the size of the downloaded application is only a few megabytes. What to do, how to be?
This is what the error looks like when downloading the application:
We must say right away that there is no single solution to this problem, so we will consider various options that can help deal with the problem.
Clearing the cache in the Play Market app
If you believe the numerous reviews in Runet, then the first thing the user needs to do is clear the cache for the application Play market. It is recommended to proceed with this action in the first place precisely in cases where there is a lot of space on the device, and the application is not installed.
Go to Settings on your phone or tablet.
Select the "Applications" section.
Find the Google Play Store app and tap on it.
Click on the line "Memory".
Here is the "Clear Cache" button. Press, if necessary, confirm the action for cleaning.
Just in case, do the same with the application " Google Services play".
You can click on the "Reset" button in the "Memory" section - more data will be deleted, that is, this method is even more correct, however, most likely, you will have to log into your Google account again, so make sure you remember the password from it.
After that, try to install the application from the Market.
Make sure you have enough memory
In some cases, the amount of available memory may not be correct. For example, you may think that there are still a few gigabytes of memory available, but in reality there are only a few megabytes. To make sure you have free memory, go to "Settings" and select the "Memory" section.
As you can see, in our case, there is more than enough free memory.
Clear device contents
Modern firmware usually has built-in functionality for cleaning up unused files that take up extra space. Example based on Huawei/Honor.
Open the Phone Manager app.
Choose what to remove.
Don't forget that you can manually delete files such as photos or videos. To do this, you can use the file manager.
Select the desired section, let it be "Video".
Select files and click "Delete".
If you cannot find a program to clean up unnecessary files on your smartphone, use the Play Market. In the search, enter a key like "clear phone memory" (without quotes).
Install the application of your choice and use it.
Move apps to memory card
If you have a memory card and it is possible to transfer applications to it from the main memory (alas, this is rare), use this opportunity so as not to delete applications.
To do this, go to the settings, then to the "Applications" section. Here, select the desired application and click on the “Move to SD card” button (in our case, the button says “Go to SD card”).
note that system applications are not transferred.
What else can help?
Tips from the net that may or may not help. If it is worth using them, then only in the most extreme cases, when nothing helps at all. You can also try:
- Remove updates for the Google Play app (the second part in the article is on). And if the Play Market is not updated in your case, be sure to update it.
- Clear Dalvik cache with .
- Do . In this case, all data will be cleared, and files will be deleted.
When the memory is full, the device starts to work slowly and freeze. A notification will also appear on the screen.
To prevent this from happening, keep at least 500 MB of main memory free. If the memory is still full, use the recommendations below.
Remove apps you don't use
Keeping track of the number of applications and deleting unnecessary ones is a good habit. This saves not only memory space, but battery power. Check the apps that are installed on your device and remove the ones you don't need.
Perhaps some of the applications can be transferred to a memory card. This option depends on the developer of a particular application.
Delete photos, music, videos and other files or transfer them to a memory card
You use the My Files application to view files on your device. This is an analogue of "Explorer" on a Windows computer.
How to see how much memory is free
On most devices, you can view the amount of storage directly in the My Files app. The first digit shows how much is used, the second - how much memory is in total.
If this information is not displayed on your device in the "My Files" application, open "Menu" - "Settings" - "Memory".