You realize with chagrin and sadness that lately it has been turning off spontaneously more and more often. samsung galaxy Note 3 and 2, 8.0, 10.1, due to which the comfort of using the tablet in question has decreased significantly. Unfortunately, users do not know what to do at home to resume the normal functioning of this gadget. Also, people would like to know why such high-quality equipment failed? What caused his misbehavior? How to fix the breakdown and who will help to do it?
It is clear that when by itself samsung turns off Galaxy Note 3 and 2, 8.0, 10.1, then the owner of the device will not cope with the repair without the help of a professional craftsman. We invite you to contact our specialist service center. Here, highly qualified employees will quickly, safely, most efficiently and at the lowest cost bring Samsung Galaxy Note 3 and 2, 8.0, 10.1 back to life, and confirm the positive outcome of the efforts by providing a long-term warranty - for one year.
Description of the problem and how to fix it:
So, why does the Samsung Galaxy Note turn off when making a call or a call? We answer the question:
1. Presumably, the battery has lost its capacity, failed, worn out during the period of operation, then the device constantly turns off when charging (it is necessary to change the battery to a new original analogue);
2. Excessive energy consumption is provoked by the harmful effects of getting wet Samsung Galaxy Note 3 and 2, 8.0, 10.1 or mechanical damage (falling, strong impact) - after a free preliminary diagnosis, it will become clear what exactly harms the tablet.
How troubleshooting works: Samsung Galaxy Note 3 and 2, 8.0, 10.1 turns off
When the technique turns off spontaneously, it is almost impossible to use it, at least very inconvenient. We offer our help in solving the problem:
Call a courier to your home to instruct him to deliver the device to the Gsmmoscow service center and back;
Bring the broken gadget to us on your own (at the address from the contact information).
So, Samsung Galaxy Note turned out to be professional repairers, then the immediate resumption of functioning begins:
1. Computer diagnostics must be carried out at the beginning, since only during the initial examination are real provocateurs of the failure of the tablet computer to be detected. Clients do not pay for the proposed survey. The inspection will last from twenty minutes approximately;
2. After diagnosing, the owner of Samsung Galaxy Note 3 and 2, 8.0, 10.1 is told about the repair time and cost (view the price list):
A) connecting a new battery will take from thirty minutes;
B) a comprehensive recovery after getting wet or falling is done for about three hours;
3. After that, we conduct final testing and issue a one-year warranty;
4. For tariffs and other financial offers, ask consultants by phone or read the price list.
Do you need to urgently fix a breakdown?
To get your tablet in perfect condition in as little as twenty minutes, ask our staff for prompt repairs. Urgent repairs in the Zhsmmoskov service are not paid extra and are confirmed, as always, by a one-year warranty.
When asked why samsung phone turns off by itself, the masters of our service center will answer without any problems. This behavior of a Samsung phone is usually caused by the following reasons:
1. Problems with the battery.
After some moisture or for other reasons, the contacts of the battery (or the phone itself) may be contaminated. Elementary cleaning is the solution to this problem! Battery contacts can also be bent, resulting in poor power contact and therefore self-shutdown. mobile device.
In addition, the battery itself (loss of battery capacity) can cause this behavior of the smartphone. Or, from time to time, she "swollen", which can be seen with the naked eye. In these cases, battery replacement is required.
2. Moisture getting under the case.
This is the classic reason. The impact of water (aggressive environment) quite often leads to our service center customers whose phones have been bathed in liquid. Our masters will eliminate the results of moisture inside the device and repair your device.
3. Depreciation of the "upper" cable.
As a rule, the Samsung phone turns itself off when there is an incoming call. Due to the wear of the “upper” loop during the operation of the mobile device, a short circuit occurs in the power circuit, which leads to similar consequences. Replacing the worn part will resolve the situation.
4. Faulty flash memory or processor.
If your Samsung phone is dropped from a height or hit on a hard surface, the flash memory or processor may be damaged. Due to the fall, their contacts could move away from the system board, which causes violations of such a plan.
5. Malfunction of the display module (for Samsung phones of the slider format).
The display module is a cable that connects the system board and the phone's display. Over time, this component may fray, and then it needs to be replaced.
If your Samsung phone turns off by itself, just come to our service center. Smart Center specialists will not only conduct a high-quality diagnostic examination, which, by the way, is always free within the walls of our workshop, but will also perform the necessary repair of a Samsung phone, which will return your gadget to its previous performance.
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Samsung phone turns off by itself - reasonsKristina, Samsung a30
The phone itself is blocked and when they call me, it can either light up or go out and there is no way to pick up the phone. what could be the reason not long ago changed the glass.
Hello!
The reason may be mechanical or systemic. The cost of repair is from 1000 rubles, diagnostics are free.
Nikita, Samsung J5 2016
The phone turns itself off.
Background:
I was walking with friends and my phone completely sat down. I came home left it turned off on the charger and went for a walk. I walked for 30 minutes. After that I came home, the phone worked fine. I sat down to play on the computer and put it next to it and put it on charge.
The phone was next to the keyboard. While playing, I noticed that the screen turned blue, and then rebooted.
And after that moment, it turns itself off, a blue screen appears. I note that when the phone is turned off and I put the battery in, it gets hot.
The phone was not dropped or flooded with water.
Good afternoon!
There may be problems with the internal memory of the phone. The cost of repair is from 1000 rubles, diagnostics are free.
Ilya, Samsung A10
Yesterday we bought a phone, I opened it and looked at it, everything seems to be ok, but it turns off by itself! What to do? We decided to give. Maybe you know what's wrong?
Hello!
It is impossible to make a diagnosis without seeing the device. The reason may be a manufacturing defect, software malfunctions, damage to the board during transportation, and others.
Alexander, Samsung GALAXY Note 2
Hello! The phone works more or less stably when the charger is connected. When the charging is turned off, it dies and, at best, tries to turn on immediately, but stops at the first boot label and tries to start again.
Good afternoon!
Most likely a fault in the power circuit. The cost of repair is from 1000 rubles, diagnostics are free.
Evgeniy, samsung galaxy s6 edge
The phone started to turn off by itself, for example, the charge was 70%, but how do I turn it on becomes 30% I think it's the battery? And how much will it cost to replace the battery?
Good afternoon!
The cost of replacing the battery from 2500 rubles with the original spare part. According to the availability of spare parts and the final cost, it is necessary to clarify by calling the service.
Anastasia, Samsung J6+
The problem is this: when the phone turns off, because the charge is 0%, I connect the charger to it, after which the screen lights up and the phone vibrates. After that, the screen goes out, but after a few seconds the same thing happens. What could be the problem?
Hello!
The problem may be in the charging connector, malfunctions in the power circuit, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Gelik, Samsung a40
Hello, I recently purchased a Samsung a40 phone, the flashlight on it goes out when the bodies are put on a security lock. Why so how to fix it?
Hello!
It is necessary to clarify in the application settings whether there is a function to work in the background. If not, you can download third party application flashlight. If there is a function
Irina, Samsung A50
5 days after buying the phone, it turned on by itself, does not charge, took it to the service for 4 days and turned itself on. History repeated itself yesterday. It turned out to turn on only the sound button plus the phone's power button. Naturally, they do not want to change the phone.
Hello!
The reason may be a software failure, malfunctions in internal memory, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Marina, Samsung A7 (cast battery) 2015
The phone turns itself off and then turns itself on
Hello!
Rebooting the phone may be due to a software failure or a malfunction of the internal memory. The cost of repair is from 1000 rubles, diagnostics are free.
Tatiana, Samsung A50
Hello, I bought the phone only it came out in March. After 4 months, with an accidental impact, the screen was damaged, crashed, stripes appeared at the bottom, superficial damage. I turned to the Samsung service, they changed the screen for me, ran diagnostics, but a week later, suddenly, for no reason, when charging 54%, the phone turned off, absolutely nothing helped / I didn’t know about the magic buttons to revive the phone))) / . And he himself turned on after 3-3.5 hours, as if he had been rebooted. Then exactly a week later, the situation repeated itself, then I took advantage of the forced inclusion. Turned on .. what will happen next .. sorry ..
Hello!
Try deleting unused apps and files. If the problem persists, turning off the phone may indicate a malfunction in the internal memory. If any are found, the cost of repairs is from 1000 rubles, diagnostics are free.
Maksim, Samsung A50
A month after the purchase, one day the phone turned off by itself, they could only turn it on by emergency turning on the volume down button plus power, the next day it turned off again at about the same time, they also turned it on by emergency turning it on. Updated the software, tomorrow we'll see how it behaves. What could be the problem?
Good afternoon!
The reason may be excessive memory fullness, software failure, try deleting unused files and applications and test the phone. If the problem persists, diagnostics are necessary, it is free of charge in our service.
Igor, Samsung Galaxy J1(6)
It started to turn off when fully charged, for example, the scoreboard is 96%, but if you talk a little, it goes out and when you turn on the battery-0%. I didn’t urinate, I didn’t fall, I changed the battery half a month ago, it didn’t help.
Good afternoon!
The reason may be a malfunction in the power circuit, microelements of the board, and others. The cost of repair is from 1000 rubles, diagnostics are free.
Umerenkova Alena Alekseevna, Samsung j4+
Phone beeps intermittently and shuts off abruptly
The first time it was discharged to the end and did not make a sound, then it showed the entire program
The second time was a week later from the first it made a sound and turned on, but it will turn on quietly without problems
Could there be some serious problem?
Phone from the strength of a month
Didn't get wet, didn't fall.
Good afternoon!
Try resetting to factory settings. If the problem persists, diagnostics are needed, the cause may be programmatic. The cost of repair is from 1000 rubles, diagnostics are free.
Sveta, Samsung Galaxy A7
Well, everything seems to be fine, but when you climb in it all day today and it sometimes goes out, it lights up and goes out and lights up
Good afternoon!
Shahnoza, samsung galaxy s4
Hello, my phone turns off on the street even when the Internet is turned off, but with it it turns off almost immediately, and without it after 5 minutes. A year ago, the board was replaced, because it broke. Turned off around November. The battery was recently replaced because the old one was blown out. Thought about it, but no.
Can you roughly tell what it is?
Good afternoon!
The cause may be a software failure, failure of flash memory, and others. The cost of repair is from 1000 rubles, diagnostics are free.
ivan, samsung galaxy s6 edge
Hello, the phone started to turn off by itself, it reaches the first splash screen and again it turns off, the only way out is that I put it in the freezer))) and it turns on, what is the problem in the battery or in the hardware? The battery is not much swollen. And how much will the repair cost approximately? Thanks
Hello!
The cost of replacing the battery from 2500 rubles with the original spare part. Diagnostics is free.
Alexander, Samsung a5 2015
Hello, during a conversation with an interlocutor, the phone turns off completely on its own, regardless of time, it can turn off after 2 minutes or maybe after 9 minutes, everything has already been removed from the phone
Good afternoon!
A software failure is possible, as well as malfunctions in the power circuit and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Igor, Samsung Galaxy J7 2016
The phone was hit against the wall, the display broke. Changed the display, all is well. Everything is bright. But after a couple of days the phone started turning off by itself. The battery seems to be normal, the phone is 11 months old.
Hello!
The consequences of an impact are possible - microcracks on the board, damage to the power circuit, and others. The cost of repair is from 1000 rubles, diagnostics are free.
Alexander, Samsung Galaxy Core Prime
My phone can turn on when it is turned on.
Good afternoon!
A software failure is possible, the cost of restoring the software is 1000 rubles. Diagnostics is free.
Jason ;), samsung galaxy s7
Everything works ideally. But as soon as I turn the screen to the right, it turns off or with some kind of strong shaking. Before I changed it to a new battery, this was not the case. What should I do?)
Hello!
Diagnostics is needed, the problem may have arisen due to incorrect installation of a new battery. Also, the cause may be malfunctions in the power circuit, microcracks on the board, and others. Diagnostics is free, the cost of repair is from 1000 rubles.
Marina, samsung galaxy j6
After latest update the phone started to freeze at any% (for example, 89%) and keeps it that way all day. Then it turns off abruptly and I put it on charge and writes 0% to me, and when it freezes between 60-40% I put it on charge and literally in a second he writes 100% and I can climb and then after some time he turns off and writes 0%. Why is that?
Good afternoon!
The reason can be both software and mechanical. The cost of repair is from 1000 rubles, diagnostics are free.
Elmir, Samsung NOTE 4 N910C
Good afternoon! phone after falling into the water, the display was replaced. Now the phone turns off by itself, it only helps to remove the battery and insert it back.
Good afternoon!
The cost of repair after a liquid hit is from 1500 rubles.
Armen, Samsung Galaxy S10
Gave his wife on March 8 Samsung Galaxy S10. We did not use the phone much for a couple of weeks, we only studied the possibilities and characteristics. And when a SIM card was inserted a few days ago, it turned itself off three times during the day. And it started only after a hardware reboot ("volume" down and the "on" button for 7-12 seconds). After the purchase, the battery was fully charged, then discharged to 15% and so on three times. Battery is normal. The phone was not wetted, not dropped, before the installation of the SIM card, it was never cut off, and now I don’t know what to think. What can be the cause of the "flagship" hanging and how to deal with it?
Hello!
The reason for a reboot can usually be a software failure, a malfunction in the power circuit, problems with the internal memory of the phone, and others. The exact reason can be called only after the diagnosis, it is free.
Valery, J510
The phone does not go into lock (sleep) mode, but turns itself off. After that, to start it, you need to remove the battery and insert it back. I don’t know exactly how one of the parts heats up under the display connector under the metal screen. It all started after replacing the display. But on the Internet you can climb or watch movies until the battery runs out of problems. And it turns off only in blocking mode.
Good afternoon!
Diagnostics is necessary, malfunctions in the power circuit are possible, the cost of repairs is from 1000 rubles, diagnostics are free.
Asya, samsung galaxy j5
Hello, the phone began to turn off when talking exactly after one minute, there is a timer on top, tell me how this can be removed?
Hello!
Try resetting to factory settings, if the problem remains, most likely a software failure, the repair cost is 1000 rubles, diagnostics are free.
Andrew, Samsung j5 2017
The phone is new, 1 month old, it turns off on its own even when idle, sometimes the screen freezes and only the shutdown button works, after which it turns on by itself through. 0.30-1min.
Good afternoon!
The internal memory may be overloaded. Try removing unused programs and files, if the problem persists, reinstall software 1000 rubles, diagnostics are free.
Nazim, samsung galaxy grand prime
hello! sometimes the mobile itself turns off, I remove and re-insert the batteries and load the screen again and it works! what's the matter? Thanks!
Good afternoon!
The reason may be in the software, failure, malfunctions of the battery contacts, failures in the power circuit, and so on, the cost of repair is from 1000 rubles, the diagnostics are free.
Sofia, Samsung Galaxy J5 2016
Good afternoon. I bought the phone a year and a half ago. With the onset of cold weather, he began to lag in every possible way. Brake, turn off at 10% charge, the mobile hotspot setting is gone. And now it lies and turns on for 10-20 seconds, giving out a sign, the androyd com process is stopped. And it reboots. And it's been that way for a long time. What to do?
Good afternoon!
The reason may be a software failure, as well as a failed internal memory. The cost of repair is from 1000 rubles, diagnostics are free.
Selbi, Samsung S 7 edge
Hello, such a problem of the bodies itself turns off and turns on very hot, it’s impossible to hold in your hand, it may not work for days and then the Internet turns on by itself, turn on the bodies turn off, help me find out the reason, thanks.
Good afternoon!
Consumption on the board, malfunctions in the power circuit are possible, the cost of repairs is from 1000 rubles, diagnostics are free.
Shamil, Samsung Galaxy J6+
Hello. Bought this phone a month ago. The phone did not fall or get wet. It doesn't matter how much charge is 100, 50 70 80% in the cold. The last time at +2 turns off by itself and turns on by itself. Sometimes when talking on the phone on the street in the cold, the phone turns itself off at the time of the conversation. The phone is under warranty. What is the reason?
Good afternoon!
The reason may be a malfunction in the power circuit, a software failure, and others, in our service the cost of repairs is from 1000 rubles, diagnostics are free. If the phone is under warranty, you should contact the warranty service. The exact cause can only be named after diagnosis.
Anna, Samsung Galaxy A5 2017
Hello!
The phone turns off in cold weather, when 20-25% of the charge remains on it, in other conditions it discharged to 0, it works fine. What could be the cause of this problem?
Good afternoon!
The reason may be that the charge consumption accelerates in the cold, it may also indicate a battery that is failing, to name the exact reason, diagnostics are needed, it is free.
Dhaka, Samsung S5
Hello, the phone charging indicator randomly changes with each charge, then 0, then 45 or then 100 shows, with such charging it periodically turns off. Even when charging from the network, it periodically turns off. I changed a new battery, it's still the same, but one caveat, the reaction when replacing it with another battery is different
Good afternoon!
Diagnostics is necessary, consumption on the board is possible, malfunctions in the power circuit, the cost of repairs is from 1000 rubles, diagnostics are free.
Olesya! , Samsung s7edge
Hello, I tried to install WhatsApp, the application took a long time to load, I had to stop the download, after that the phone turned off and could only be turned on while charging, now the battery runs out quickly even if I don’t use the phone and it gets very hot! Turns off spontaneously and can only turn on when charging.
Hello!
Vadim, samsung galaxy A5
Hello. I have a Samsung Galaxy A5 2015. Even with a good charge, the phone turns off by itself and turns on again as if nothing had happened. The phone did not fall and moisture did not get in.
Hello!
A software failure is possible, as well as malfunctions in the internal memory of the phone, the cost of repairs is from 1000 rubles, diagnostics are free.
love, samsung galaxy 5
The phone turns off when charging 50-70%, then it does not turn on, it goes on a permanent reboot until you connect it to charging. after switching on, it often became that the call was not made. the call is not sent to another number and I can not call at all.
Hello!
The reason may be a software failure, malfunctions in the power supply circuit by charge, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Love, Samsung galaxy j7
When you turn on the phone, the screen turns off by itself and turns on normally only once from the 10th, and when I’m on the Internet, the screen also turns off by itself, but when I watch a video with it, everything is fine and when they call me while watching the video, sometimes I can’t answer, and then You have to insert headphones and answer with a button from the headphones. I can’t understand what’s wrong with him, he fell 1 time, but the problems started long before that
Good afternoon!
Diagnostics is needed, it is difficult to say at the moment what the specific reason is - the range - from a software failure to malfunctions of microelements of the board and power circuits. The cost of repair is from 1000 rubles, diagnostics are free.
George, Samsung j1 mini 2015
Hello, I watch videos on YouTube, the phone sits down to 30% -20%, a wheezing starts in the headphones and the phone turns off.
I bought a new battery, after 20 days it heats up and sits down to 50% and the phone turns off.
Hello!
The reason may be in the consumption on the board, malfunctions in the power controller and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Basil, Huawei P10
Hello, such a problem, when charging the phone, it doesn’t matter to what%. After 5 minutes, the phone turns off. And so 5-7 times. From the button started it works. Then it works fine all day long. At the next charge, everything repeats.
Good afternoon!
Malfunctions in the power supply circuit are possible, the cost of repairs is from 1000 rubles, diagnostics are free.
Sergey, Galaxy J7
The phone itself turns off even when it is charging. But it does not turn off if it is used while charging is connected. If you take out the charger, it turns off again.
Hello!
The reason may be in a faulty battery, in the power controller, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Alexei, samsung j3 6
I climbed in the vibe on charging, everything was fine, the screen darkened sharply and stripes appeared and began to buzz. now it turns on once again, it displays the name, 1.5 minutes passes even less and goes out
Good afternoon!
Aisylu, Samsung a3 2017
Good afternoon. My phone turns off when it's cold. Charging sits down completely. If you go into the room, after a few minutes it turns on.
Or if you put it on charge, it shows that there is a charge. When you turn off how much it was, it shows so much.
Hello!
If the phone discharges quickly only at low temperatures, and under other circumstances it works properly, even if you load it with work, then the phone is in good order. If the phone is quickly discharged under any circumstances, the reason may be a malfunction of the battery, consumption on the board, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Vova, samsung galaxy j 2 2018
Hello, I was sitting, climbing VKontakte, and I had a bang, and the phone rebooted. That is, it turned off, and turned on instantly. What is the problem?
Good afternoon!
Most likely, the phone's memory is overloaded, try deleting unused files and applications, if the problem persists, a software failure or malfunction of the internal memory is possible, the repair cost is from 1000 rubles, diagnostics are free.
Julia, Samsung J7 Neo
Hello! The phone can turn off by 50%, turn it on, writes 15%, the second reason is when the battery charge reaches 25%, the phone sits down in just a minute and turns off. I took it to the service center after the diagnosis, they said no defects were found. What could it be?
Good afternoon!
The reason may be in the battery, or consumption on the board. If the situation does not change with the new battery, bring it to the diagnostics, we will try to help. Diagnostics is free.
Vyacheslav, Samsung J510H 2016 MY
When calling from Samsung J330 2017 on video via Viber, the phone itself reboots (Samsung J510H 2016 onwards)
Good afternoon!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Natalia, Samsung j3 2017
Hello! When playing any games, with any action in the game, the phone turns off by itself, and the power turns on, tell me how to fix it and what is the problem. No contacts with water, falls, a lot of memory (I transfer everything to a USB flash drive), the phone is in perfect condition, only this problem worries.
Hello!
If the phone works perfectly outside of the game, it means that the device's memory cannot withstand the load, therefore, the problem is not in the phone, but in the "weight" of the game.
Barbara, Samsung j3
Good time of day, after 20 minutes of being in it, my phone reboots itself.
Prompt with what it can be connected?
Good afternoon!
Try resetting to factory settings, often this may indicate an overflow of memory, as well as damage to the internal memory of the phone, in this case the repair cost is from 1000 rubles, diagnostics are free.
Arthur, Samsung J4
I have 2 problems 1st new phone began to spontaneously turn off at the very moment when I play the game. and the 2nd problem my PC does not see a hundred. what is the reason?
Hello!
1.- if the phone turns off only during the game, otherwise it works properly - it means that the device's memory does not "pull out" the game.
2.- the problem can be from a USB cable failure to damage to the connector on both the phone and the PC, as well as malfunctions of the microelements of the phone board.
Igor, samsung galaxy s5
Hello
Phone turns off when dropped
Even from a few cm
I think the problem is the old battery.
What do you say?
Good afternoon!
To say what is the reason, the master can only after the diagnosis. Supposed malfunctions - damage in the power circuit, microelements of the board. Diagnostics is free, the cost of repair is from 1000 rubles.
Oksana Samsung j4
Hello, when I shoot a video, the phone turns off after a minute. Why can't I record, even in 5 minutes?
Hello!
Try resetting to factory settings. delete unused files and applications, if the problem remains, most likely a software failure, the cost of restoration is 1000 rubles, diagnostics are free.
oksana, iPhone 5S
Top button not working
Good afternoon!
Repair cost 2000 rubles
Michael, Samsung Galaxy S6
hung on screen saver
Good afternoon!
Repair cost 1000 rubles
inna, SAMSUNG Galaxy J4
The phone turns off by itself during games, then turns on by itself. There were no falls, no contact with water either. The phone is 1.5 months old.
Good afternoon!
Perhaps the phone does not support these programs, there is not enough RAM, if the phone in other cases works properly and does not turn off, then the problem is not in the phone.
Gregory, samsung galaxy a5 2017
Spontaneously turns on, there were no falls. Please tell me what is the reason?
Hello!
The reason may be a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Vyacheslav, Samsung j4
Hello. The phone is new, 4 days after the purchase it began to turn off in the evening at about the same time. Usually when my son played games on it. When you turn it off and then on, it says that the SIM card is blocked, and then everything turns on. ,Thanks.
Hello!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Yura, samsung galaxy j4
I play in the game on the mobile phone and then I see a sound and it mimics
Good afternoon!
A software failure is possible, the cost of restoration is 1000 rubles, diagnostics are free.
Snezhana, Samsung Galaxy Nexus i9250
I turn on the phone, it loads, it works for about a minute and turns off, and so on until I remove the battery, it heats up in the upper right corner (if you look at the phone), what could it be?
And another question, is it possible to repair it without losing files (photos, videos)?
Thanks in advance for your reply.
Good afternoon!
The reason may be consumption on the board, microcracks, due to which the phone heats up, the cost of repairs is from 1000 rubles, diagnostics are free. It is better to save all important data on a memory card, since if the diagnostics reveal a software failure, a flashing with data loss will be required.
Natalia, samsung j5 prime
Hello! Please help me figure it out, they call me, I receive the call and after a couple of seconds of talking, the call is interrupted. When you call again, everything is fine.
Hello!
Diagnostics is needed, the reason may be in the telecom operator (in this case, you yourself can test the phone with another SIM card), in the antenna, in a software failure, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Lena Lyamina, Asus Zenfone 5
Hello! broken screen
Hello!
The replacement cost is 3500 rubles.
Dmitry, Samsung Galaxy C9 Pro
Good afternoon! I have such a problem - the phone turns off by itself, it heats up very often, Wi-Fi does not turn on, the camera writes a camera failure.
Good afternoon!
Consumption on the board is possible, it is also necessary to exclude moisture ingress, the cost of repairs is from 1000 rubles, diagnostics are free.
Nicholas, samsung galaxy s2
Turns off at 87% charge and does not turn on. When turned on from the charger, the battery shows the same charge. Reset to factory settings by pressing three keys and further through the menu. The problem hasn't gone away. About three days ago I turned it off by about 60% a.b.. on the forum they write about the condenser, which supposedly puts t / f. This is true? It's under the back cover on the top left.
Hello!
The reason may be in the battery itself, as well as in other elements of the board, a malfunction in the power supply circuit, consumption, etc., the repair cost is from 1000 rubles, the diagnostics are free.
Vladimir, Samsung j700H 2016
About two years ago I broke the screen (the phone was no more than 2 months old). I carefully placed it in the box and hid it in the closet.
5 . 12 . 2018 removed the old screen and installed a new Chinese one. Everything was without problems until I went outside. After 10 - 15 minutes at a temperature of -2, the phone turned off and did not turn on. When I went home, I put it on charge, tried to turn it on, and it was completely discharged, although it was more than 50%. The next day I went out at the same temperature, the body did not turn off, but after 10-15 minutes the screen stopped showing (it was clear that it was working because it was illuminated in a dark color and even the sensor worked, I was able to answer the incoming call by swiping the screen) .
Good afternoon!
The reason may be in a faulty display - a factory defect, diagnostics are needed, it is free.
Alexei, Samsung ji 6
The phone is two days old. When calling a subscriber, the screen goes blank. And I don’t know whether to bring the phone back to the store or how to fix it myself
Hello!
It is difficult to say without seeing the phone, the problem may be a malfunction of the proximity sensor, a software failure, and others. In our service, diagnostics are free, the cost of repairs is from 1000 rubles.
Sasha, Samsung S3
When I play sometimes it turns off and does not turn on for a couple of minutes. Most often, when it is charging, it turns off and on, what should I do ??
Good afternoon!
Try resetting to factory settings, if the problem persists, bring it in for diagnostics, it's free.
Rustam, samsung s6 edge
Good evening, they dropped the phone a couple of times, now it can turn off by itself, they say at the service to reset all the settings and format it, it still turns off, after they concluded that there was a problem with the cable, they say this is not repaired anyway. I wanted to know what you advise
Hello!
Diagnostics is necessary, after a fall, microcracks on the board, breaks in the power circuit, etc. could occur, the cost of repairs is from 1000 rubles, diagnostics are free.
Natalia, Samsung t 531
Hello, yesterday I wanted to turn off the tablet, but when I did it, it immediately turned on itself. And so constantly when you turn it off, it turns itself on. And when charging, the battery does not show interest on the screen and a red cross !! What could it be??!
Hello!
Software recovery 1500 rub
Alexei, Samsung Galaxy J1
I dropped the phone on the street, but it worked fine. Then I decided to download the 360 antivirus. Although the phone had its own antivirus .. But when I went into it, they wrote that the application was not installed.
Hello!
One of the reasons may be a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Sasha, Samsung note 4
It turns off after 5 minutes of operation and turn it on again, you need to remove and insert the battery and it can work up to an hour more, what can we remove?
Good afternoon!
The reason may be a software failure, malfunctions in the power circuit and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Stepan, Samsung j3 2017 lithoi
It started turning off by itself, I already reset the settings to factory settings, but the problem was not solved, the phone was six months old.
Hello!
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.
Dmitry, Galaxy J3
When you start any action, a black screen appears and the inclusion is loading
Good afternoon!
Try resetting to factory settings, if the problem persists, software recovery is 1000 rubles, diagnostics are free.
Anna, Samsung Galaxy A5 2015 (molded battery)
Today I noticed that the phone is completely dead. I decided to put it on the charger, and went away for 40 minutes. Everything was fine, the infection was going on. Later, I urgently needed to call, came up to disconnect from charging, and there was 0%. Well, I decided that the wire was not working, put it on another one. Same thing, and inserted into other sockets. I decided to turn it on until the wire was disconnected, it started up to the main screen, and immediately turned off. And so many times. Water most likely did not get in, fell several times. I can't charge for 2 hours. Tell me what to do
Good afternoon!
Most likely, a software failure, the cost of restoration is 1000 rubles, diagnostics are free.
Galina, Samsung G4 2018
The phone is a little over two weeks old. It turns off by itself and then you can turn it on only after removing the battery. What could be the problem?
On the phone itself?
When I don’t use it while charging. I don’t bother with applications much.
Good afternoon!
The reason may be a malfunction on the board, a factory defect, as well as a software failure, the repair cost is from 1000 rubles, the diagnostics are free. If the phone is under warranty, we advise you to contact the warranty service.
Kolya, Samsung j7
When I put it in charge it turns on and off
Hello!
Diagnostics is necessary, the cause may be a malfunction in the power circuit, the cost of repairs is from 1000 rubles, diagnostics are free.
Elena, samsing 2praim
Recently, the phone began to turn off at a charge of 45-35% Then you look and after an hour the charge is already 75% for example
Hello!
The reason may be a faulty battery, also in the power controller, and others, the cost of repairs is from 1000 rubles, the diagnostics are free.
Maria, Samsung a5(2017)
Good afternoon!
The phone began to discharge very quickly (literally in 5 minutes) from a 15% charge. Could this be due to the fact that the temperature outside is + 5 ° C, or is it a problem with the device. The phone is 3 months old.
Good afternoon!
Most likely, there are consumptions on the board, other reasons are also possible, which can only be identified during diagnostics. The cost of repair is from 1000 rubles, diagnostics are free.
Alexei, Samsung A5
The two bottom buttons are constantly blinking, when watching a video from the gallery, from applications, the viber turns off or pauses, what is the reason?
Good afternoon!
The reason may be a software failure, screen malfunctions, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Paul, Galaxy S4
Turns off when the charge is less than 50%. Moreover, it can survive up to 5%, or it can turn off at 50%. When you try to turn it on, it shows 0% and starts rebooting endlessly, until the battery is removed
Good afternoon!
Most likely, the battery is faulty, try testing with a new one, if the problem persists, bring it in for diagnostics, it is free, the minimum repair cost is 1000 rubles.
Nataliya, Samsung Galaxy A6 2018
It just turned off by itself. Lying in my pocket.
There were no external influences.
Turned on when charging. (Charging is normal and when turned on, it did not disappear).
What is the reason?
Hello!
A software failure is possible, the cost of repairs is from 1000 rubles, diagnostics are free.
Olga, Samsung Galaxy S5 G900H
Hello! After getting a small amount of moisture (a month ago), every day it began to turn itself off and more than once a day. What can be done about it?
Good afternoon!
The cost of repair after hitting water / moisture from 1500 rubles.
Ilmir, Samsung A-5 (2015)
The phone turns off even when charging at 60%. Sometimes it can show for example 59% and after 10 minutes already 20%.
Good afternoon!
Most likely, the battery has failed, the cost of replacement with the original spare part is from 2000 rubles, it is necessary to clarify the availability by calling the service.
Andrew, Samsung GALAXY S4 9500
Occasionally (once - twice a day, but for a long time, from ten minutes to an hour) went to a cyclic reboot. Then the problem itself disappeared, but as mentioned above, it reappeared. I soldered the power button, the phone stopped restarting, but when the battery is installed (without a button), it turns on by itself, it works fine, but the display does not go out. I inserted the board into another display (rolling around from a donor with a broken display) - the problem remained.
The dialing of the landing contacts of the button did not reveal the problem.
One hope for you. Where else to look?
Good afternoon!
For this matter, please contact the service.
Katia, Samsung j5 2017
The phone has already been reflashed 2 times due to the fact that at first it was impossible to accept an incoming call, then it is impossible to turn on the sound mode, the speaker does not work, as soon as you press the volume keys it immediately bugs and reboots itself. The phone once fell and the display was changed. what could it be?
Hello!\
Most likely, the consequences of a fall and impact - there may be microcracks on the board, the cost of repairs is from 1000 rubles, diagnostics are free.
Alexander, Galaxy A5
It reboots every 15 seconds. As soon as you connect the charger, it immediately starts up and works fine. as you turn it off, the process of rebooting immediately goes on.
Good afternoon!
The reason may be a malfunction in the power circuit, the cost of repairs is from 1000 rubles, the diagnostics are free.
Diamond, Galaxy A3
I replaced the battery in the phone, because the old one was inflated, and after the replacement, the phone just turns off, and to turn it on, you need to put it on charge, even though it is full.
Hello!
Perhaps there are malfunctions in the power supply circuit, the cost of repairs is from 1000 rubles, diagnostics are free.
Catherine, Samsung j4 (2018)
Hello, the phone spontaneously turns off when it's just lying down. The only way to turn it on is to take the battery out and put it back in. Never dropped, never burned, brand new.
Hello!
The reason may be a malfunction in the microelements of the board, the cost of repairs is from 1000 rubles, the diagnostics are free.
Anastasia, Galaxy A5
The phone itself turns off and on every minute, I noticed this problem a couple of days ago, but yesterday everything was fine! Today it started again (((I'm trying to reset the settings to the factory settings, but it doesn't have enough time, the phone turns off and on again. I freed up space on the phone, nothing helps. Water did not get in.
Hello!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Alexander, samsung j2 prime
It reboots itself. When you use applications, especially when the Internet is on, the top of the phone gets very hot. Was not in the water did not fall
Good afternoon!
Andrew, Samsung j5
When searching for a connection, the phone turns off and immediately turns on and heats up on the right side, if you look at the screen. Flashed it and nothing has changed. The master said that he was not a drowned man.
Good afternoon!
The problem may be in the antenna, a faulty microcircuit, the repair cost is from 1000 rubles, the diagnostics are free.
Bobur, S4mini
The phone turns off for no reason and does not turn on until you take the battery.
Good afternoon!
The cost of repair is from 1000 rubles, diagnostics are free.
Nataliya, samsung galaxy s3
Good afternoon! The phone turned off when the battery was low, and when charging, it starts to turn on and immediately turns off. And so constantly. Does not charge, does not turn on, the battery heats up.
Hello!
Try to test with a new battery, if the problem persists, diagnostics are needed, the reasons may be in malfunctions on motherboard, repair cost from 1000 rubles, diagnostics are free.
Sokolov Timur, Samsung Galaxy A5 2015
The phone turns off by itself and cannot turn on. The Samsung screen appears and then disappears and everything is new. When the charger is connected, it first shows that there is no charge, but after a while it shows a full battery. Moisture did not get into the phone, except that it fell, no problems arose. What to do?
Good afternoon!
The reasons may be a software failure, microcracks on the board, power failures, the cost of repairs is from 1000 rubles, the diagnostics are free.
Natalia, Samsung A5 2015
Hello! The phone began to turn off during a call. Otherwise, there are no complaints. It did not fall, moisture did not get in. Returned the factory settings, the problem was not solved. What could be the reason?
Hello!
Try testing with another carrier. If the problem persists, diagnostics are necessary, the reason may be a software failure, malfunctions in the antenna, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Anastasia, Samsung Galaxy Core 2
Hello, I have such a problem, the phone itself began to reboot and overheat, please tell me how to solve this problem
Good afternoon!
The reason may be consumption on the board, the consequences of water ingress, microcracks, the cost of repairs is from 1000 rubles, diagnostics are free.
Olga, samsung galaxy c4
Hello! The phone turns off by itself. Regardless of the% charge. It works properly only when the memory is connected. If you turn it on without memory, it shows 0% and immediately turns off. And so several times a day! What is the reason?
Good afternoon!
Most likely, the reason is in the battery, we advise you to purchase only the original one.
Catherine, samsung galaxy s 4 mini
Good afternoon, the situation is as follows, the phone randomly turns off and until you get the battery back it will not turn on, I recently installed a new battery.
Hello!
Diagnostics is needed, the problem may be in malfunctions in the power circuit, the consequences of moisture ingress and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Elena, sm-g355h
Please tell me how to reset to factory settings. The phone periodically turns off in standby mode, it happens once a week, and maybe every day. regardless of the battery level.
Hello!
You can reset to factory settings through the Settings menu.
Victor, Samsung a5
Hello, my Samsung a5 has recently started to turn off by itself, a short vibration appears and it turns off, what could be the matter?
Good afternoon!
Most likely, memory overload, try resetting to factory settings, if the problem persists, the repair cost is from 1000 rubles, diagnostics are free.
Dmitry, Samsung A5 2015
If it is constantly on charge, then no problem. Disconnecting the battery goes a little faster than before and 90% can simply reboot, but not to the desktop, but to the Samsung splash screen. Until you put it on charge again, it will turn on fully.
Good afternoon!
Perhaps the battery is faulty, the replacement cost is from 2000 rubles with the original component, the diagnostics are free, it is necessary to clarify the availability and the final price by calling the service.
Adam, Samsung galaxy not4 910F
It started to turn off for no reason, hang up. When you enter the Internet, it’s generally off and not on, it doesn’t take charge when it’s off, it charges it on. The battery is normal. what to do and what could be the problem. Rewerk and factory reset does not help.
Hello!
A software failure is possible, it is necessary to completely remove the program and reinstall it, the cost of the service is 1000 rubles, the diagnostics are free.
khabib, Samsung a3
The phone tries to boot, but then it turns on and off by itself, and so on without stopping. formatting did not help
Good afternoon!
The cost of repair is from 1000 rubles, diagnostics are free. Most likely a software glitch.
Tatiana, samsung gelaxsi s 5
Didn't fall. Didn't fill with water. It's charging fine. It just turns on by itself. It does not show that it has turned off, it immediately shows that it has restarted and asks for a pin code. And so several times during the day.
Good afternoon!
Try resetting to factory settings, if the problem persists, diagnostics are needed. The cost of repair is from 1000 rubles, diagnostics are free.
Julia, Samsung J700H
The phone reaches 50-60% and turns off and then loads but not completely and turns off again, and so on until I put it on charge.
Thought it was the battery. Bought a new one... didn't help
But on this one, when it turned off, it no longer turns on until you put it on charge ...
Good afternoon!
Consumption on the board is possible, the cost of repairs is from 1000 rubles, diagnostics are free.
Tatiana, Samsung Galaxy J7
The phone will soon be a year old, and it starts to turn itself off at a charge of 60-40%. For example, I watch a movie or I sit on Instagram or turn on the mobile Internet and the phone turns off, it reboots itself and the charge is 0%, and then when I put it on charge, the percentage that was before the shutdown is displayed or I go into the camera some stripes start flashing and the phone turns off and reboots and 0 %. Please tell me what to do? It's also impossible...
Hello!
The problem can be both in the battery and in the program. Try resetting to factory settings, remove all unnecessary files and applications. If the problem persists, the cost of repair is from 1000 rubles, diagnostics are free.
vasek, Samsung gt-s5380d
the phone itself turns on and immediately turns off .. it is not possible to go to the factory settings. what to do?
Good afternoon!
The cost of restoring the software is 1000 rubles.
Ilnaz Uzyanbaev, Samsung J7 2016
Good afternoon! The phone turns off by itself, and the message "Integrity check failed, unable to restart the device" comes up and the reset button, I pressed the reset button, but the problem still repeats, I don’t know what to do, can you help me with anything?
Hello!
Most likely, software malfunctions, the cost of repairs is from 1000 rubles, diagnostics are free.
Sergey, Samsung A5 2016 molded battery
Hello, such a problem, the phone turns off and on by itself, if you do not connect the charger, it works fine with the charger, what could be the reason?
Good afternoon!
The reason may be a malfunction in the power circuit, a problem with the power controller, and others, the cost of repairs is from 1000 rubles, diagnostics are free.
Edward, Samsung Galaxy A5 2016
The phone is charging, everything is fine, but when the charge reaches 40-60%, the phone immediately turns off without a screen saver, like "samsung". What to do? The phone did not fall, did not plunge into the water and now noticed that back cover slightly peeled off on the side
Good afternoon!
Perhaps the battery has failed, the cost of replacing with the original component is from 1800 rubles, the availability and final cost must be clarified by calling the service.
Oksana Samsung J5 Prime 2016
Good afternoon! Having a problem after 7 months of use, the phone itself heats up and turns off to rest?
Good afternoon!
Try resetting to factory settings, if the problem persists, bring it for diagnostics, the reason may be in the software or in malfunctions on the board, the repair cost is from 1000 rubles, the diagnostics are free.
Azazello, Samsung s8+
Sometimes, when almost fully charged, the c8+ phone turns off, I start to turn it on, and it shows me that 0 percent charge, how can this be?
Good afternoon!
The problem may be a malfunction in the power circuit or in the battery itself, the cost of repairs is from 1500 rubles, the diagnostics are free.
Sergey, samsung j2
good afternoon, the phone has been working fine for a year and a half, but I go to the gallery or video, it turns off and turns on itself and hangs on the Samsung splash screen, and does not respond to any actions.
Hello!
Most likely, a software failure, the cost of repairs is from 1000 rubles, diagnostics are free.
Svetlana, Samsung j3
The phone turns off and immediately turns on by itself 3 times a day. Wherever I go to any application, it immediately knocks it out. Didn't drop it, didn't wet it. I bought it in June 17th.
Hello!
Try resetting to factory settings, if the problem persists, the cost of restoring the software is 1000 rubles, diagnostics are free.
Victor, Galaxy J3,Samsung.Assembly Vietnam
I received an SMS, I opened it and read it and the phone went out. I put it on charge, it took a little time to turn on by itself, the screen saver-Samsung logo passes and turns off. This happens endlessly, it does not respond to the power button. Thanks.
Hello!
Software recovery 1000 rub.
Evgeniy, Samsung galaxy j1 2016
Hello, the phone is a month old, it began to reboot when called, sometimes it’s normal and sometimes it reboots especially from 2 sims. I downloaded programs only from the play market, I also downloaded Doctor Web for verification, Kaspersky is worth checking - all the rules. I do not know what to do.
Hello!
Try resetting to factory settings, if the problem persists, diagnostics are needed, the cost of repairs is from 1000 rubles, diagnostics are free.
Olga, Samsung Note Edge
Hello! I took the phone from my hands, but very soon I noticed a serious jamb. Externally, the bodies are perfect. Not a single scratch or chip. But here's the catch. After locking the screen, after a while it stops responding at all. It turns on only if you remove the battery and let it do it WITHOUT it for at least 15-20 minutes. Only then does it turn on. In the off state, if it is charging, the screen of the charging process does not show at all. Stops responding after blocking and when it is charging, and without connecting to a power outlet. And this morning he was also lying "without feelings", but on the screen near the speaker a green light shone. What about him? How to fix it?
Good afternoon!
Diagnostics is necessary, the reasons may be in faulty microelements of the board. The cost of repair is from 1000 rubles, diagnostics are free.
Alexander, samsung galaxy j5
The phone freezes and turns off when I plug in the headset.
Good afternoon!
Most likely, the headset jack is faulty, the repair cost is from 1000 rubles, the diagnostics are free.
Vlada, Samsung j5 2016
At night, the phone itself is discharged to zero
I put it sometimes even with a full charge, turn off all notifications and the Internet, and in the morning it is always completely empty
Hello!
Most likely, there is consumption on the board, the cost of repairs is from 1000 rubles, diagnostics are free.
Kostya, samsung galaxy a5
Started to turn itself off and on
Good afternoon!
Perhaps a software failure, the cost of repair is from 1000 rubles, diagnostics are free.
Oleg, samsung note 4 duos
Hello, my phone began to turn off at 50 60 percent of the charge without the possibility of further turning on without a charger. I changed the battery from aliexpress and everything is the same
Good afternoon!
Diagnostics is needed, there may be problems with power supply, there may be consumption on the board, the cost of repairs is from 1000 rubles, diagnostics are free.
Novel, Samsung j510(2016)
Good afternoon.
In me, this is the reason if the phone is less than 35% 40% I turn on the camera and on the screen there is a blue bar and it turns off in a couple of seconds, but it’s not possible to turn it on anymore, only it turns on if you put it on charge.
Dyakuyu
Hello!
The reasons, most likely, are in malfunctions in the power supply circuit, or microelements of the board, diagnostics are necessary, the cost of repairs is from 1000 rubles, diagnostics are free.
Natalia, samsung galaxy s4
The phone is two weeks old. But the network immediately after two days began to disappear. The network is only available when a charger is connected to it, and as soon as the charge is removed, the network disappears through the 5th world. Then a week later such a problem appeared, he did not turn on, wrote that the battery was discharged at 60%. And now it turns itself off and on. What is the reason?
Good afternoon!
There may be several reasons that are not related to each other - a faulty battery, antenna, microelements of the board responsible for the network, if there is a guarantee, it is worth contacting it. In our service, the minimum cost of repairs is 1000 rubles, diagnostics are free.
Alexander, Samsung G5 2016
The phone began to turn on for 2 months and then immediately turn on and turn off again by itself. And this happens until the battery is pulled out. Then it turns on and works for a couple of hours or days and everything repeats. What to do?
Hello!
It is necessary to delete all unnecessary files and applications, perhaps the phone's memory cannot cope with the amount of information. If the problem persists, diagnostics are needed, it is free.
Alfiya, Samsung a3 2016
Hello! The phone turns off during a conversation for about 2-3 minutes, but not always. And so everything works fine. What's the problem? I already deleted everything and did a reset.
Good afternoon!
Perhaps a software failure, the cost of restoring the software is 1000 rubles, the diagnostics are free.
Andrew, Samsung Galaxy A5 2015
Bought the phone three years ago. Now it has turned off randomly. Maybe 80% of the charge, and the screen goes blank without giving off signals. Doesn't turn on unless plugged in.
P.S I did not drop it, the water did not fall
Hello!
Most likely, the battery has failed, the cost of replacement with the original spare part is from 2500 rubles, the diagnostics are free.
Irina, Samsung j5 (2016)
Good evening. Such a problem has arisen. When Philips headphones are connected, the phone hangs, then reboots until the headphones are pulled out. Works fine without headphones. The phone is six months old. Did not fall, moisture did not get. What could it be? Thanks
Good afternoon!
Most likely, the headset jack is faulty, the repair cost is from 1000 rubles, the diagnostics are free.
Maria, samsung s 5
My phone fell and it didn’t turn on, then I opened the lid and pulled out the battery and put it back, it turned on but some stripes appeared, then it turned on, worked for a few minutes and turned on
Hello!
Stripes may indicate the consequences of a fall - microcracks on the board, or a broken display - the cost of repairs is from 1000 rubles, diagnostics are free.
Svetlana, Samsung J3 (2017)
The phone is half a year old, rebooted by itself and the word Samsung is displayed on the screen. Doesn't respond, can't turn it off or turn it on.
Hello!
The cost of restoring the software is 1000 rubles.
Albina, Samsung GALAXY S8
Good afternoon, the Samsung GALAXY S8 phone was bought half a year ago, I haven’t been in the water, they called on a video call and it turned off, I thought that the battery had run out, charged it, and now it turns on and after 5 seconds of operation it turns off, and turns on itself, and so on until until the battery runs out completely. At the same time, the phone becomes very hot, for what reason can this phenomenon be!)?
Good afternoon!
Probably a software failure, the cost of restoring the software is 1000 rubles, data may be lost.
Nika, samsung grand duos
Hello.
The problem started yesterday. At first, all applications crashed, something like "Application Gallery has stopped." Then it started to turn off. I'm just looking at the screen, and the phone is off. Just a black screen, no shutdown signs.
Now it either works or it doesn't. It turns off, sometimes it turns on again (if you're lucky), sometimes it's stupid.
Good afternoon!
Most likely, a software failure, the cost of recovery is 1000 rubles, with data loss.
Denis, Samsung sm-g361h
Hello, I bought a used phone from my hands, the same problem turns off at different charges, maybe 90% it went out, bought a new battery, the same situation! And why doesn't Sberbank work! Thanks
Good afternoon!
It is necessary to use the original battery, if the phone turns off with a new original battery, problems may be due to malfunctions in the power circuit, the repair cost is from 1000 rubles, diagnostics are free. The Sberbank application is a third-party application, you need to contact the developers with this question.
Dmitry, Samsung j5 2016
Hello. When you turn on the camera, the phone starts to get very hot and when you press the button to take a photo, it turns off and reboots itself several times in a row. What could be the problem? Akum is normal without any complaints, moisture did not get in
Good afternoon!
There may be small microcracks in trace elements. responsible for the operation of the camera, the cost of repairs is from 1000 rubles, diagnostics are free.
Andrew, Samsung A5. 2014
Drowned device after repair. Worked for a couple of hours and quit. To turn it on, you need to press and hold three buttons at once, after turning it on it works without problems until the next shutdown. Turns off without certain intervals, always in standby mode (when the monitor is not lit).
Good afternoon!
Most likely, the consequences of water ingress - there may be malfunctions in the power circuit, restoration is necessary, the cost of repairs is from 1500 rubles, diagnostics are free.
Di, Samsung j710
The phone is 2 months old, it started to turn off when the temperature changes. For example, it lies in the pocket on the street, I go into the house and it is always on.
What could be the problem.
And one more problem, it does not display the network. All antennas are on the display, and when you call, it says there is no network or the network is not registered. Reboot helps
Hello!
Diagnostics is needed, the reasons may be in malfunctions of the microelements of the board, try testing the phone with a different SIM card with the network. If there is a warranty, we advise you to contact the warranty service. In our service - repairs from 1000 rubles, diagnostics are free.
Olga, samsung galaxy j5 2017
When you go into the settings-app-open their phone hangs. It started to reboot itself.
Hello!
Try resetting to factory settings, if the problem persists, the repair cost is from 1000 rubles, diagnostics are free.
Ismail, samsung galaxy s 6 edge
I have such a problem, I put the phone on lock and it turns off after 1 minute, and everything works fine as soon as I put it on the lock, I have to turn it on again, what could it be? It could be because of the battery
Good afternoon!
Perhaps the problem is in the power button, diagnostics are needed, the cost of repairs is from 1000 rubles, the diagnostics are free.
Hope Sobyanina, Samsung A5
By itself, it turns on the last button, I don’t know what to do. I don't know what is the reason
Good afternoon!
If a button on the touch screen is pressed randomly, the sensor is most likely defective. The reason may be previous falls, moisture ingress, etc. The cost of replacing the display module is from 5500 rubles with the original spare part, the diagnostics are free.
madina, SM-J33F/DS
Hello, I have such a problem with the phone, I didn’t reset it to the Samsung Galaxy J3 2017 and they told me to keep a Google account, but at the moment I don’t remember what to do in this situation ... And my phone started turning off by itself, what’s the problem ?may be due to incorrect reset?
Hello!
Unfortunately, the Google account is available only to the owner of the phone, it is impossible to delete it with the firmware. Turning off the phone can depend on many reasons - from software failure to malfunctions in the motherboard, the cost of repairs is from 1000 rubles, diagnostics are free.
Gennady, Samsung Galaxy S3
The phone turns off if it is lightly hit with the case. by pressing hard on it. Or when you throw it on the bed, it immediately turns off. sometimes it reboots itself several times after shutdown, then it turns on. you have to turn on the phone several times to get it fully turned on.
Android users quite often face the fact that the device starts to constantly reboot. In the process of studying the problem, it turns out that the cyclic reboot has a different origin and symptoms. After not the most successful manipulations with the software, the user may encounter the problem that his Xiaomi redmi 3s is constantly rebooting, the same ailment can be with any other phone.
- When turned on, the device shows the firmware logo on the screen, then abruptly turns off after 2-20 seconds, and the download starts in a new way with the same cycle (classic bootlap).
- The device works in normal mode, then abruptly (emergency) turns off, turns on and starts again. The intervals between instant shutdowns can vary in time - from a few seconds and minutes to several hours and even days.
This article will analyze the causes of a cyclic reboot and give recommendations on how to eliminate it.
It must be considered first, because the causes of this species are more serious. It may appear in such cases:
- An operating system update was installed automatically or manually Android systems. No one is immune from the release of an update with new problems, even if the old ones have been fixed.
- The device has been flashed new firmware using a computer or TWRP.
- A new program was installed just before the phone was last switched off.
- In a rarer case, this may indicate a low battery charge (less than 2%) or its malfunction.
- Well, the classic cases should not be forgotten - the phone wanted to fly from the table to the floor, swim in a bowl of soup or in the washbasin, or became an adored toy of your active pet even for 2-3 minutes.
What to do?
- The first thing to consider is whether the phone is still under warranty. If it is valid, go straight to a specialized service, where specialists will find the cause and eliminate it.
- If the smartphone’s warranty has expired and you want to try to fix everything yourself, it’s very good if there is a backup copy of the previous version of the system somewhere. It can be done with TWRP or other specialized programs. In this case, it is enough to enter the extended recovery (with the phone turned off, hold down the power button and both volume keys and hold for a couple more seconds after the screen turns on). In the Wipe Menu, select all items except the memory card (or other place where the backup is stored), swipe the slider to format the device, then in Restore select the desired copy of the system and swipe the slider to restore. Be careful not to update again! Better wait for the next version of the update, it will be released in 2-3 days if the problem is observed by many users. A similar incident happened once with Xiaomi Redmi 3 Pro and may well repeat with any other Redmi or Mi model device.
- If there is no copy, remove the memory card, reset all important data from it to the computer through the adapter, and flash the phone with the penultimate version of the MIUI firmware from the official website of the developers. Instructions for the firmware can be with us.
- Connect your phone to charger- maybe it is just discharged, and after a while it will boot normally.
- If none of the above helped, contact the company's service center.
The device turns on for only a few minutes, and then reboots again
- The most common problem is installing an unstable operating system update.
- Before the abrupt shutdown, a program was installed from an unknown source or a beta version, even from a familiar and trusted developer.
- An important system file has been deleted or modified.
What to do?
- As soon as the phone turns on - immediately delete the last installed application. It may be damaged or have a virus inside. Then be sure to reboot.
- Abrupt shutdowns of a running device can be caused by overheating while running a resource-demanding game. There's nothing you can do - either delete the game for good, or wait for the next update. It is advisable to inform the developer that Redmi Note 3 Pro or another smartphone does not behave well when the hardware is under load.
- An overclocked processor frequency sometimes also leads to a sharp shutdown of the phone. This happens either when idle or while a resource-intensive application is running. Get root access and use the "CPU Settings" program to slightly lower the frequency limit, by 2-7 percent, then watch. If the problem becomes less frequent, lower it a little more a second time.
- Save all important data from the device and flash it again, preferably with the latest stable version of the operating system.
Basically, the reasons for bootloop devices are software errors that appear as a result of updating or installing an operating system or programs. If none of the above methods help to solve the problem, then most likely the problem is in the hardware. Perhaps with RAM trouble, or the internal drive is damaged, or the battery is worn out. Also, the possibility of marriage is not excluded, most often it manifests itself after a short time after buying a phone. In the cases described above, be sure to contact the service center - regardless of the warranty, to specialists who know what needs to be repaired in Xiaomi devices.
With great chagrin, you discovered that recently, spontaneously disables Samsung Galaxy Note 3, 2 10.1, 8.0, 7.0, 5.7? What to do now? How to find out what exactly your actions provoked the considered incorrect behavior of the tablet? Where to turn for professional, but at the same time inexpensive, financially accessible help? We offer the services of experienced highly qualified specialists of our unique Telemama service center, in particular the following:
- free start-up computer diagnostics that helps to detect everything without exception, even the smallest defects, microcracks, mini-ruptures of contact groups, software failures, etc. The proposed testing will last from about thirty to forty minutes, but its results simply cannot be overestimated. If the client refuses to inspect Samsung Galaxy Note 3, 2 10.1, 8.0, 7.0, 5.7, then we, in turn, are forced to reduce the warranty period;
- replacement of damaged Samsung Galaxy Note components with original analogues at the lowest cost, but also with a quality guarantee. In addition, we will also save your time by ordering the required components from the manufacturer in advance;
- Efficiency and efficiency, safety at the same time - is confirmed by the provision (after any type of repair and restoration operations) of a guarantee of up to one year.
It may be one of the following faults:
- On my own turns off Samsung Galaxy Note 3, 2 in most cases, as our considerable practice shows, because the battery is out of order. Unfortunately, new batteries can also break down despite having had quite a bit of use. Installing a new original battery will help you quickly and easily solve the problem;
- Due to the wetting of the internal metal components, the ingress of liquid on the Samsung Galaxy Note 3, 2 10.1, 8.0, 7.0, 5.7, the detrimental effect of corrosion, oxidation, and rust begins. To detect these subtle (with the naked eye) dangers, computer diagnostics should be carried out, and only then proceed with a comprehensive recovery.
All of the above breakdowns and malfunctions are easily eliminated by our professional craftsmen in the shortest possible time.
Seize the moment: 2 weeks left before the end of the promotion! Seasonal discount 20-50% |
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the name of detail | Spare part price in rub. | Installation price in rubles |
Touch screen replacement | See Price List Discount 40% | 900 |
Display Replacement | See Price List Discount 40% | 900 |
Power connector | 590 Discount 50% | 900 |
Microphone \ Speaker | 650 \ 450 50% discount | 900 |
Power button | 550 | 900 |
Sim reader\Flash reader | 750 \ 800 | 900 |
Antenna module | 700 | 900 |
Camera | 950 Discount 30% | 900 |
Power IC | 1900 | 900 |
Display controller | 950 | 900 |
Transmitter power amplifier | 1250 40% discount | 900 |
sound control chip | 1450 | 900 |
WiFi module | 950 Discount 30% | 900 |
Firmware | 900 | 0 |
Diagnostics - for free! | ||
If you did not find the desired position in the price list, in this case, call us - we will help you. |
Find out how much it costs to repair a tablet in our service center, in particular, if Samsung Galaxy Note 3, 2 10.1, 8.0, 7.0, 5.7 turns off. To do this, we suggest that you familiarize yourself with the prices by viewing the price list. Please note that all prices are accurate, at least you will not have to pay more. We really work at the lowest prices, so that everyone can afford high-quality service in a specialized Telemama service center.
Also, our masters do computer diagnostics for free, regardless of the state of the gadget.
By the way, the original parts required for replacement, we sell almost at cost. We guarantee that nowhere else can you find the same affordable rates for a product of such high quality.
A 1-year warranty confirms the veracity of our words about a professional approach to eliminating breakdowns and supplying spare parts directly from the manufacturer's factory.
If your Xiaomi Redmi 3 does not want to boot, although it worked properly before, then do not rush to immediately run to the service center, because, most likely, this problem can be solved on your own.
Even though Xiaomi smartphones are basically reliable, the problem that the gadget does not want to turn on is quite common among users, and has long been discussed in various forums dedicated to technology. In this case, the gadget can behave differently:
- Xiaomi Redmi Note 3 does not turn on and does not react to any actions in any way - in other words, it does not show signs of life;
- Xiaomi Redmi 3 Pro does not turn on, while the red LED above the display flashes;
- Redmi Note 3 Pro won't turn on after firmware update;
- When loading it hangs with the logo on the screen.
Main reasons
Let's look at the main reasons why the Xiaomi phone does not turn on:
- Bad battery. Unfortunately, the life of modern batteries in smartphones is not too long - a year and a half and it needs to be replaced with a new one. But many users are not aware that the battery of their gadget is subject to mandatory replacement, or they simply neglect such recommendations, and therefore such problems arise. We recommend that you always update the battery in your smartphone in a timely manner, and it is also advisable not to allow it to be completely discharged, as this also negatively affects the device. Otherwise, the usual charger that comes with the kit will not be able to properly charge the Xiaomi device.
- Faulty charging port. Now you may have a logical question: where does the charging socket come from, if we are talking about a smartphone that does not want to turn on? And everything is very simple. The fact is that if the connector is damaged, then your Redmi Note may show that it is charging, although this is absolutely not the case. As a result, the Xiaomi gadget is discharged, and cannot replenish energy due to a broken socket, and with a zero charge, therefore, it will not boot.
- Damaged power key. Everything is simple here - if the on / off button of the device is broken, then the smartphone will not turn on.
- System failure. As a result of some kind of software failure in the smartphone system, it may not turn on: hang on the screen with the logo, continuously repeat the download, or not respond at all to any user actions. Most often, such a problem is solved by flashing the device, but occasionally specialists restore the boot memory area, which takes more time and, accordingly, costs a little more.
- The power controller burned out. Unfortunately, this is a very common and at the same time difficult malfunction. This problem can only be diagnosed by a qualified specialist, but this is a long time - for this it will take him from one to three days.
- Short circuit. This problem is very similar in all respects to the previous one, and therefore its diagnosis is somewhat complicated. The cause of a short circuit is most often strong shocks, power surges, or liquid getting into the smartphone.
Unfortunately, the average user is unlikely to be able to solve these problems on his own, and therefore it becomes necessary to contact the service center and hand over the smartphone for diagnostics. Although it is longer in time than digging on the Internet in search of a solution, in any case, it is better than climbing the phone on your own, and thereby aggravate the situation.
Ways to solve the problem
But if you still want to try to revive your Xiaomi Redmi Note 3 Pro yourself, first rule out such causes of problems as a complete discharge of the battery and damage to the screen or chipset. Because if, for example, the display cable is damaged, then you will not see the picture, although the smartphone will be turned on. In any case, if there is any problem with the hardware, take the device to a service center, because third-party intervention not by a specialist, but by an ordinary user in its filling is almost guaranteed to lead to a worsening of the situation.
If the problem is with the software, you can try to revive Xiaomi Redmi Note by force restarting it. To do this, hold down the power button for at least 10 seconds until the smartphone vibrates. If this method does not help, you need to do a Hard Reset, or reset to factory settings. How to do this - we wrote in a separate article. We also consider it our duty to remind you that as a result of a "hard reset" all personal data, including photos, music, programs, and so on, will be deleted from the phone.
If a hard reset did not help, and the smartphone still does not boot, there is only one “self-healing” option left - flashing the device using a new official firmware from Xiaomi, which can be downloaded from the official website of the manufacturer. Next, you need to download the Mi Flash program and install it on your PC. Then run the program, connect your Xiaomi smartphone to the computer via a USB cable and find the firmware that was previously downloaded in the program. Reflash your device in this way, and after 10-15 minutes the smartphone will reboot - we hope that now it has turned on and will no longer give out any malfunctions.
We really hope that one of the methods we described helped you solve the problem when the Xiaomi Redmi 3 phone does not turn on. If you have any questions - write in the comments, we will definitely try to help you.