Modern washing machines have quite powerful functionality. They are crammed with all sorts of sensors and smart electronics, requiring certain knowledge and skills to diagnose breakdowns. For faster and more accurate fault detection, self-diagnostic systems were created with error indication using standard indicators. In this review, we will take a look at one of the most common errors, which is the 5D error on a Samsung washing machine.
Self-diagnosis systems and errors
Many malfunctions in washing machines can be corrected independently, in some cases and without the use of tools, including measuring ones. If the Samsung washing machine gives a 5ud error, then this is not a reason to panic and call the wizard. Knowing the error codes and their meaning, you can fix the breakdown yourself by receiving diagnostic information from the smart unit.
Samsung washing machines are equipped with advanced diagnostic systems. They control:
- Indications from sensors;
- Integrity of individual conductors;
- The integrity of certain components (engine, valves, pumps).
Each error is encrypted with certain symbols or luminous indicators. The errors themselves occur at various stages - during the spin cycle, at the start of the selected program, when the water is heated. The Sud error in the Samsung washing machine occurs both during the washing process and during the spin phases. And the reason for this is the banal increased foaming. In this case, the above inscription appears on the digital screen of the control panel.
Modern washing machines have fairly advanced electronics, which allows you to diagnose any malfunctions with incredible accuracy and even prevent some breakdowns.
It is noteworthy that this error in Samsung washing machines can manifest itself not only in the form of the inscription Sud. Depending on the model and year of manufacture of the unit, other symbols may be displayed - error Sd, 5ud, Sud and some other symbols mean the same malfunction. Or rather, the overflow of the drum with foam. Let's see what causes increased foaming and how to correct the situation now.
How to deal with foam
The reason for the increased foaming most often lies in the washing powder. Any washing machine will wash as correctly as possible only if a powder marked “automatic” is used. Many may think that this mark is nothing more than a marketing ploy so that people buy two packs at once - for hand and machine wash. And only marketers are to blame for such suspicions, who manage to give false classifications even to bags for baking fish and meat.
In fact, everything is quite prosaic - the mark "automatic" means that this product has reduced foaming. In automatic machines, there is no need for a large amount of foam, but the intensive rotation of the drum in different directions would inevitably lead to its abundance. Therefore, special SMS (synthetic detergents) were created for automatic machines.
Sud - an error in a Samsung typewriter (any model lines, including Samsung Diamond), indicating that the washing powder was chosen incorrectly. If we fill the compartment with hand wash, then after a few minutes we will have a full drum of foam. Other causes of the 5ud error in Samsung machines:
- Too much detergent - very little laundry in the drum. Excess SMS leads to a cycle stop. Most often this error occurs during washing, as well as during the spin stages;
- Poor quality of SMS - it is quite possible that a fake has arrived at the store or the manufacturer has “cheated” something in the recipe of a particular batch;
- You used a powder from a little-known manufacturer - recently there have been more and more such products.
You should not be afraid of increased foaming. This will not lead to serious damage to your unit.
The Samsung washing machine also gives a 5ud error if you try to wash some porous thing, such as a curtain. A few dozen turns of the drum - and it is already filled with white foam, and on a completely normal powder.
To avoid problems, do not use washing powders from unknown brands. As for the same curtains, they are best washed by hand.
What to do when an error occurs
If a 5d error appears on the digital display of your Samsung washing machine, there is no need to panic. Some models do not require any reaction from users - the appearance of an erroneous inscription is due to the fact that the unit is waiting until the amount of foam decreases to an acceptable amount. Some machines try to tell you to press the start button to continue the cycle.
Some washing machines draw a 5d error when they are not going to continue the program, requiring a complete drum cleaning. In this case, you should stop the current cycle, remove all laundry and rinse the insides. After that, you need to start the cycle again, reducing the dosage of SMS. If you have washed items that are porous or fluffy, try washing them by hand without creating problems for yourself or the washing machine.
Other causes of error 5d in Samsung washing machines:
- The pressure switch has broken - it controls the foaming process and can malfunction;
- A separate foam sensor has failed - in this case, the cycle will stop with an error at any stage;
- The connecting conductors are out of order - it is necessary to check their integrity;
- The worst thing happened - the control module failed. In this case, it can also give many errors, for example, Error (the labels may differ). Modules in most machines are not repaired, they are simply changed;
- A clogged drain is another reason for the 5d error in Samsung washing machines.
Please note that as a result of the occurrence of the above malfunctions, an error in the machines can appear at any stage.
The RAW file system that is unreadable by Windows can, for certain reasons, be found on different media. For example, hard disk, USB stick and SD card. Today we will look at the situation with the SD card.
If this error occurs on the memory card, you may receive the following messages:
- The SD card shows up as 0-byte in File Explorer.
- The SD card is either empty or has an unsupported file system.
- The SD card cannot be detected or recognized by Windows.
- Format error saying "Disk is not formatted, do you want to format it now?"
Recovering data from a damaged drive
In the event that your memory card is experiencing a crisis of the RAW file system, in which operating system is not able to read important data, and you would not want to lose it, do not rush to get upset. There is a way out and you can solve the issue in just 10 minutes without the need for a deep search on the Internet - everything is on the surface.
Use the following instructions to recover information on your device:
1. Download and install software Starus Partition Recovery.
2. Left click on the device you want to scan.
3. You can choose any analysis option you are interested in: Quick scan or Complete Analysis, depending on how deep the program should look for data. You can restore the information stored on the drive up to the moment of its last formatting - no file disappears without a trace.
4. Highlight the files you want to bring back to life and press the restore key. You will be presented with several options for exporting data.
Note:
Never save data to the same drive you are restoring it from. After formatting, you can put them back on it, but not until the entire troubleshooting process is complete.
Restoring the correct file system
So, you have recovered data from your drive and now it's time to move on to formatting the drive. There are two simple ways to do this.
First way:
Convert RAW to FAT32, NTFS or another Windows readable file system.
1. open My computer and right click on the drive you want to restore and click on Format.
2. Select the desired file system from the options: FAT, FAT32, NTFS, exFAT.
3. Leave the allocation unit size as it is already specified and take off tick off Rapid formatting.
4. Click To begin and complete the memory card recovery process.
Second way:
Recovering an SD card error using CMD.
- Use the keyboard shortcut Win+R to call the utility Run.
- In the window that appears, write the command cmd and press Enter.
- AT command line enter the following:
format q: /fs:fat32(replace q with the letter corresponding to your drive)
Click Enter and Windows will format your drive.
Note:
Never interrupt the power or disconnect the drive from the device during formatting. Even if your drive is healthy, these actions can cause a RAW error to appear on it.
When choosing a washing machine in the low and medium price category, models from Samsung are often purchased. Like any other technique, a washing machine fails over time, and some problems can be solved on your own, especially since all problems are displayed in the form of codes on the display of Samsung devices. Knowing their meaning, you can determine the malfunction and understand whether you need to call the wizard or you can fix the problem yourself.
Samsung Error Codes
When you see the code on the display of the Samsung washing machine, check our table:
What does |
Reasons for the error |
What to do |
|
Problem in the water level sensor (pressure switch) |
The pressure switch has been damaged or the tube has been punctured. The inlet tube is clogged. The tube is disconnected. Something pinched the phone. The relay contacts are oxidized or worn out. The control module has failed. |
Inspect the sensor, evaluating whether any mechanical damage has appeared on it. Make sure the supply pipe is connected. After removing it, check if there are any foreign objects or blockages inside. Inspect the contacts and clean them if necessary. If the relay fails, it must be replaced. |
|
Faulty engine tachogenerator |
The rotor is jammed, for example, due to the ingress of a foreign body. The contacts of the connections (either in the engine or in the tacho) are damaged or oxidized. A short circuit has occurred in the motor winding or a break has occurred. |
Inspect the contacts and, if necessary, clean them. Also inspect and clean the contacts in the tacho connections. |
|
Too much laundry is loaded in the machine. The tachogenerator is out of order. Motor contacts are damaged or oxidized. |
Unload some laundry from the machine and start the program again. Check if the tachogenerator is working. Inspect the contacts, evaluating their integrity. If necessary, they must be cleaned. |
||
A weak signal comes from the tachogenerator due to its breakdown or insufficient contact with the relay. |
|||
Erroneous signals come from the tachometer. The signal stopped coming from the control module due to its malfunction or due to problems with the contacts. A shift appeared between the engine parts and the gaps increased. |
Examine the tachometer and its contacts, paying attention to their integrity. Inspect the contacts of the control module and clean them if necessary. Measure the clearances between the parts of the drive and then compare them with the normal ones. |
||
The engine is out of order. The tachogenerator is broken. Contacts were broken in their connections. |
|||
Water supply problem |
A foreign object has entered the filling valve and blocked it. The valve winding is not connected or its contacts are broken. Hot water was turned on instead of cold water. The hose is not connected to the detergent dispenser. |
After unscrewing the hose through which water is drawn, make sure that no foreign object has entered the valve. After checking the filling valve contacts, clean if necessary. Make sure the machine is getting cold water. Inspect the hose that fits the dispenser. Check for damage or blockage. |
|
Swapped hot and cold water hoses. During the drying cycle, water with a temperature above +700C enters the machine. |
Make sure that the hoses are connected according to the instructions for the device. |
||
A program for washing wool or a delicate wash is selected, and water with a temperature above + 500C enters the machine. |
Make sure the hoses are connected correctly. |
||
Drain problem |
Drain hose is pinched or blocked. Sewer drain clogged. Drain hose frozen. The impeller in the drain pump has failed (damaged or blocked). The drain pump has failed. |
Check if the outflow of water into the sewer is not obstructed. |
|
Problem in the electric motor |
The tachometer is defective, as a result of which the motor rotates incorrectly. Motor contacts are damaged or oxidized. Fault in the control circuit. |
Inspect and clean motor contacts. |
|
9E1, 9E2 |
Power supply problem |
Malfunctions in the electrical circuit. Faulty control module. |
Use a multimeter to determine the electrical parameters and the voltage in the machine during the heating of water and the drying cycle. When using an extension cord, make sure it is working properly. |
Mains voltage exceeds 276V or dropped below 176V. |
The operation of the machine will resume as soon as the voltage is stable and within 176-276V. |
||
Communication problem |
The communication between the display module and the control module has been interrupted. |
Check all connections, connectors and contacts between the control and display module. If any module is damaged, replace it. |
|
Shutdown problem |
The button that turns off the machine is pressed for more than 12 seconds due to deformation of the plastic on the control panel or too tight tightening of the panel screws. |
Check the status of the control panel. Slightly loosen excessively tightened screws. |
|
The control buttons (except for the one responsible for turning on) are held down for more than 30 seconds for the same reasons as in the bE1 error. |
Inspect the control panel and the screws that hold it. |
||
Relay short circuit. Problems with relay connection due to deformation of contacts or lack of connections. |
Inspect the relay and its contacts. |
||
Cooling problem |
The water inside the machine is heated above +550C, which is why it cannot drain. The temperature sensor has failed or is not functioning properly. |
After the water has cooled, it will be drained and the error will be eliminated automatically. |
|
Door block problem |
The door hook is bent, as a result of which the switch contacts are broken. The hatch was deformed due to exposure to high temperatures. They tried to open the closed hatch by force. |
Check the condition of the door and its switch. Do not try to break the hatch when it is blocked. |
|
The interlock connector is damaged or not connected correctly. The electrical insulation is damaged or the control unit is out of order. |
Check if the interlock connector is connected correctly, if it or the wire that goes to it is not damaged. |
||
The door lock worked spontaneously. |
Determine if there is a problem with excessive machine vibration. |
||
Ventilation problem |
The fan is out of order (wiring is damaged) or blocked. The capacitor responsible for starting the cooling is faulty. |
Turn the fan blades by hand to check if they are blocked. Lubricate or replace fan blades as needed. Check the wiring responsible for the operation of the fan. Change the faulty capacitor. |
|
Overheating problem (on models with dryer) |
The dryer heater is broken. Defective dryer temperature sensor. |
After checking the condition of the drying heater and temperature sensor, replace if necessary. |
|
HE and HE1 |
The problem of heating element |
TENA break. Short circuit of the heating element. The temperature sensor is broken. There is no water in the tank. The water temperature in the tank is too high. |
Check the contacts of the heating element, as well as the operability of the temperature sensor. |
Dryer temperature sensor defective. |
Lightly press the button in the center to keep the machine running. If this action does not help, install a new temperature sensor. |
||
Steam function out of order |
The error does not occur with modern drum machines |
||
Water leak |
The tank has been damaged. Air hose disconnected. Leakage sensor damaged. The heater came out of the mounts. Water flows out due to the large foaming caused by the use of an excess amount of powder. The hose was connected to the detergent dispenser incorrectly. Drain pump or drain hose installed incorrectly. Sealing washer damaged. |
Check if the tank is intact at the junction with the transport bolts. Make sure the drain pump is screwed on well. See if the heating element is in place. Check whether the hose is correctly connected to the detergent dispenser and the air hose, and whether there is too much detergent. Make sure the seals and drain hose are intact. |
|
Temperature sensor problem |
The temperature sensor has failed. The water in the machine has overheated. The heating element is out of order or its contacts are damaged. |
Look at the contacts and then make sure they are connected and clean if necessary. |
|
The temperature sensor is broken or its contacts are broken. |
You should first check the contacts, and then the performance of the sensor itself. |
||
Malfunction of the condensate flow temperature sensor, represented by a short circuit or open circuit. |
Check if this sensor is working. |
||
The water level sensor is out of order or the hose is clogged. The valve responsible for the water supply cannot close, resulting in a constant flow of water. |
Inspect the pressure switch tube and, if necessary, remove the blockage. If the sensor is defective, replace it. Make sure there are no foreign objects in the water supply valve. |
||
Balance problem |
The laundry loaded in the drum has tumbled to one side. The device is out of balance. |
Unload the laundry, disassemble the stray part and return the laundry to the drum, distributing it evenly. Eliminate the cause of the imbalance of the machine. |
|
Excess foam formation |
Put in too much powder. The machine is filled with powder, which is used for washing by hand. |
No action is required as the machine will continue to operate normally once the foam has been removed. Keep track of what powder is poured into the machine. |
Main malfunctions
Assessing the experience of many owners of Samsung washing machines over the years of operation of such equipment, the most common malfunctions were identified:
- Heating element failure. Most often, it is caused by the deposition of impurities from tap water on the heating element.
- Damaged drive belt. The breakdown is manifested by uneven torsion of the drum, deterioration in the quality of washing and a strong knock during operation. At the same time, the function of draining water and its collection is also violated, so the washing cycle is interrupted.
- Faulty water intake. Usually manifested by the appearance of a leak and refers to fairly common problems with Samsung machines.
- Bearing wear. Such a problem can be judged by the appearance of a rumble and knock during washing. To fix the device often requires a call to a specialist.
- Failure of pipes. This type of malfunction is usually caused by poor-quality rubber or the spread of fungus. The consequence of this problem will be the appearance of rust on the body of the device.
Replacing bearings in a Samsung washing machine is shown by Vladimir Khatuntsev in the next video.
By keeping your Samsung washing machine clean, you will improve the performance of the machine, prolong its life and avoid minor problems:
- To clean the exterior of the machine, use a soft cloth and the cleaning agents must be non-abrasive. Be careful not to let water get on the outside of the machine.
- To clean the compartment into which detergents are poured, remove it by pressing the lever located inside the compartment. Rinse the compartment under the tap, and use an old toothbrush to clean the niche for it.
- Once every two months, clean the debris filter by first draining the water from the emergency drain pipe. Remember that in order to perform an emergency drain, you must first disconnect the machine from the power supply. Using a key or a coin, open the filter cover and remove the drain tube by pulling it slightly forward. When you remove the plug, water will flow into the container. Then remove the debris filter and clean it. Next, put the plug back in place, attach the tube to the hook, and close the lid.
- At least once a year, clean the mesh filter located in the water supply hose. To do this, disconnect the machine from the water supply, disconnect the hose from the back of the machine, covering it with a cloth. Using pliers, remove the strainer and rinse it under water, remembering to clean the threaded connection. After installing the filter back, connect the hose to the machine and, after checking the reliability of the connections, turn on the water supply.
- If you need to store the machine for a long time without using it, be sure to drain the water from all internal elements and hoses, and also unplug the machine from the mains. It is best to leave the door open during storage.
The basic preventive measures are universal and suitable for all brands of washing machines. Watch the Ukrainian program “Everything will be kind”, which tells about the basic steps for caring for your assistant in an accessible way.
Manufacturers of ultra-modern household appliances brand "Samsung" equipped the central control panel of the display with a button to remove errors. This function allows you to individually detect, and in some cases, eliminate the problem on your own. In this article, we will try to figure out what to do if an error occurs on the Samsung 5D washing machine, to find ways to solve the problem.
Error “Sud” (Sd, 5D) on the display of the washing machine - code meaning
In modern models of the Samsung brand, the process of foam formation is controlled. If there is an increased abundance of detergent in the rotating drum or in the container for washing powder, the function of stopping the formation of foam is activated. The illuminated error code “SUD” (SD, 5D) on the central control panel indicates that the amount of foam is not decreasing. In this situation, the washing appliance stops its programming process and starts the standby mode. This can happen due to improper use of equipment.
Important! In this case, no hasty actions need to be taken, since the code error brings only information to the attention, and after a while the selected program starts again, and the washing procedure continues.
Causes of the SUD/SD Error
There are several reasons for the error to occur on the Samsung 5d / SUD / SD washing machine. The most common include:
- Using the wrong powder. If, in the absence of a special detergent, you decided to use what was at hand in case of an urgent need to wash, this is most likely the problem. Read everything in detail about.
- The use of highly concentrated detergents, which is completely unsuitable for Samsung washing machines.
- Too much use of detergent. For example, program washing woollens requires much less detergent.
Important! Be sure to follow the instructions for using the detergent, which are described on the package, otherwise - too much can lead to damage to the washing machine. Usually, 2 tablespoons of detergent are used for 6 kg of dry laundry.
- The use of low-quality and fake detergents, which very quickly make the washing machine unusable.
Important! If you do not want to spoil the washer, it is better to always purchase only proven detergents that are from a well-known manufacturer. It is worth being wary of cheap and incomprehensible brands.
To find really high-quality, use the information from the following articles:
Other 5D error issues
In addition, there are other problematic issues. The main reasons for this error on the Samsung 5D washing machine can be:
- Filter contamination - also leads to excessive formation of foam. Cleaning the water pouring cord instantly solves this problem. To quickly solve this problem, if you have never encountered it before, the instructions from the article will help.
- Breakage of the foam sensor, which should be checked for operability and replaced if necessary.
Important! Household appliances need a high-quality detergent. It is advisable to replace an unsatisfactory washing and washing agent.
What to do?
Sometimes there is a moment when the washing process does not end, the foam does not disappear, and the code error button is constantly lit on the control panel. In this case, you must proceed in this order:
- Stop the express wash procedure and load the liquid pouring program. It is also possible to release the appliance lock and remove unwashed laundry.
- Next - after cleaning the cord for pouring water, start an idle long program mode at 60 degrees. This procedure frees the water pouring system from excess detergents.
Important! If you repeatedly display a code error on the Samsung 5D washing machine, you will have to realize the seriousness of this problem and contact a highly qualified specialist.
Possible malfunctions requiring repair
It is very rare for experienced professionals to encounter malfunctions that require repair when a 5D, SD or SUD error appears on the Samsung washing machine display. Such cases do happen, so you should be prepared.
The main signs and causes of malfunctions:
- During the washing process, a 5D / SUD / SD error is generated on the Samsung washing machine, and the drum is without foam, and the error does not disappear even when household appliances are running without linen and detergent. This all indicates a malfunction of the foam sensor, which just needs to be replaced.
- Error 5D / SUD / SD is displayed when turned on, washed or rinsed, but there is no foam in the drum and the error does not disappear when restarted - quite rarely this indicates a malfunction of the control unit. In the event of a burnout of the processor of the control board, only the replacement of the unit will help, otherwise, you can get by with repairs.
- When the machine is turned on or during washing, the 5D / SUD / SD error pops up on the display. It is necessary to replace the water level sensor (pressure switch), which, in addition to the main function - measuring the amount of water, can also be responsible for foaming.
- When you start washing without powder, household appliances drain water for a long time, but the process is normal, but if you start it with powder, a 5D / SUD / SD error appears. This indicates a blockage in the sewer, drain pipe or hose, as water can seep in and there is not enough hole for the foam. In this case, you need to clean the clogged place from foreign objects. Most often, a few simple steps are required, described in the article at the link, in order to.
Important! If it is impossible to eliminate the problem on your own, you should seek help from experienced specialists.
Samsung washing machine errors
Errors on the washing machine are classified depending on the type of problem and the cause of the problem. Thanks to the automation of the Samsung washing machine, you can independently identify the problem and try to solve it:
- 4E, E1 - indicates an error during the filling of water. Lack of water, too low pressure in the water supply, malfunction of the electronic controller, damaged valves, broken water level sensor - all this can cause this error.
- 5E, E2 - shows that for a certain time the water from the tank did not have time to drain. This error on the washing machine may occur due to a clogged drain path, hose or filter, a malfunction of the drain pump or electronic controller, or a breakdown of the water level sensor.
- OE, E3 - indicates that the water in the tank has reached the “Overflow” level and the drain pump will automatically start within 3 minutes. The reasons may be a breakdown of the drain motor, water inlet valve, level sensor or electronic controller.
- UE, E4 - appears due to an imbalance of the laundry in the drum during washing. This problem is very easy to solve with the help of the optimal arrangement of things (remove the excess or add the missing). If this does not help, then the problem lies in the damage to the drum drive or electronic controller.
- HE1, E5 - demonstrates problems with the water heating process. The main reason is the breakdown of the heating element, because because of this, the water temperature does not have time to increase by more than 45 ° C in 5 minutes.
- HE2, E6 - indicates problems with the heating element. In this case, it is necessary to check the heating element circuit, and, if necessary, either the control module.
- IE, E7 - this error on the washing machine indicates a breakdown of the water level sensor, in which the signal frequencies go beyond the upper (30 kHz) or lower (15 kHz) limit. As a result, the drain pump starts automatically. In this case, you should check the tightness of the tube that connects the sensor and the tank, as well as examine the water level sensor, if necessary, replace it.
- CE, E8 - indicates that there is a mismatch in the water temperature, namely, for a certain time there was a significant temperature rise (more than 45 ° C for wool and delicate fabrics and more than 60 ° C for synthetics). As a result, the drain pump automatically starts. The reason may be a malfunction of the temperature sensor, heating element and their circuits.
- LE, E9 - warns that four times there was a spontaneous drain or water leak and now there is not enough level to turn on the heater. Most often, this problem occurs due to depressurization of hoses, tanks or other elements of the washing machine. It is also possible that the water leakage sensor is broken and the connection of the water drain hose should be checked for correctness.
- 3E, EA - indicates a break in the motor winding or tachometer. This problem manifests itself if the number of pulses from the tachometer is less than 2 in 2 seconds after the motor is turned on. In this situation, the motor or tachometer should be replaced.
- BE, EB - this error on the washing machine occurs if more than 300 signals per second come from the tachometer during the washing process and indicates a thyristor circuit. To solve the problem, you must replace the engine, tachometer or control module.
- tE, EC - indicates a short or open thermistor. You just need to replace the thermistor (heater sensor) with a new one.
- DE, DOOR - warns of a leaky closing of the hatch door or full opening. Here you need to try to close the hatch more tightly. If it doesn’t help, you should check the operability of the hatch locking device or the electronic controller.
If once again you threw the laundry into the drum of the washing machine and started the program, and the Samsung machine stopped after a few minutes, showing the SUD code on the display, then do not rush to call somewhere. After reading everything to the end, you will surely find the cause of this situation, perhaps eliminate it yourself. About everything in order.
Error value
Those who are good at English language, may well understand what the SUD error informs the user about. These three letters are taken from the word SUDS, which means soap foam. It is not difficult to guess that this code did not appear by chance, but because there was too much of this foam in the car. In more detail, this error means that the washing machine has switched to the mode of eliminating large foaming in the drum. Just for everything, she stopped for 5-10 minutes so that this foam settled, and then the washing process continued.
Not all Samsung washing machines have a Sud error, but this does not mean that nothing happens with increased foaming. It's just that in different models of washers the codes of the same error are different. The analogue of this error are codes 5d and Sd, this is the same thing, because the number 5 and the letter s are indistinguishable on the small display of the equipment.
Note that even without knowing the exact decoding of the code, you can understand the reason for stopping the machine if you carefully look at the drum. You can't help but notice the large amount of foam.
Reasons for the appearance
On Samsung washing machines, the sud error can be caused by various reasons. The main one is related to the powder. The reason is as follows:
- using a powder that is not intended for an automatic machine. The fact is that defoamers are added to special machine powders, but they are not in powders for hand washing, so they cannot be poured into the washing machine;
- fake low quality powder;
- powder dosage exceeded. If things are voluminous, it is better to reduce the rate of laundry detergent, or use a special powder. And if the powder is concentrated, then it generally needs to be poured strictly according to the dosage.
If the powder you use is beyond doubt, then the whole thing is a malfunction of the washing machine. These faults include:
- breakdown of the foam sensor;
- failure of the pressure switch;
- partial blockage in the elements of the drain system (hose, pipe, sewer);
- failure of the control board, which happens extremely rarely.
What to do yourself, and what to turn to the master?
You can fix most of the causes that caused the Sud error to appear on your own. The most important thing is to act consistently. First of all, wait until the washing machine itself tries to remove the foam. If the error is still on the display, then do the following:
- press the off button, then turn off the power to the machine;
- open the drum and take out the laundry;
- the door may be blocked, then drain the water from the tank through the emergency drain at the bottom of the machine or through the filter;
Be careful, prepare rags and a flat container into which you will pour water.
- rinse the drain filter and run an idle program (without laundry and powder) with water heated to 60 0 C to wash out the remaining powder from the machine.
If the sud message reappears during the execution of this mode, then with a high probability we can talk about a breakdown of the foam sensor. It is not available in all models of washing machines, and in some machines its function is performed by a water level sensor, which is often called a pressure switch. The foam sensor cannot be repaired and must be replaced. With this problem, you should contact the master, who will find the necessary similar part and install it correctly.
If the pressure switch breaks down, you can do the repair yourself. This detail is quite easy to change, you need:
- remove the top case cover;
- in the upper corner of the washing machine, find the water level sensor;
- remove the air duct;
- disconnect flash drives with wires;
- connect a new part;
- assemble the machine.
In some cases, the system may issue a Sud error if the foam does not leave the drum due to a partial blockage in the hose or drain pipe. These parts need to be cleaned. The drain hose is disconnected from the machine and cleaned using a cleaning cable. To rinse the pipe, you need to get it out of the machine. You can do this through the bottom of the washer, you need
- put the equipment on its side;
- if there is a bottom, remove it carefully;
- unclench the clamps on the pipe that hold it to the tank and pump;
- rinse the part and return to its place.
You may need new clamps after cleaning the pipe, they usually change.
As for the “brain” of the machine, or rather the electronic board, we always recommend contacting the master with this problem. Both repair and replacement of this part have their own nuances, which cannot be neglected, otherwise you can harm the equipment even more. But don't worry ahead of time. If the display shows a sud error, the chances of the control module failing are very low.
Thus, in most cases, you can fix the causes that generated the sud error yourself. The main thing is to be patient and act according to the plan. Good luck!